Jun 26, 2022

"This extension violates the Chrome Web Store policy." error after I published a new version.

Hello,

Recently our company's Chrome extension was flagged for Purple Potassium (requesting tabs permission when it wasn't required). We updated the extension, submitted for review, and the new version was approved and published.

However, even after installing the new extension, Chrome will eventually (after a few minutes) disable the extension again with the "This extension violates the Chrome Web Store policy." error.

Does anyone know how or why this happens?

Details

Managing Extensions,Windows,Stable (Default)

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Recommended Answer

Google user

Jul 14, 2022

To solve the issue report it to Chrome Web Store support.

It will take a couple of weeks, but they will resolve it.

It helped in my case.

Diamond Product Expert avm99963 recommended this

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Recommended Answer

david.king

Product Expert Alumni

Volunteer since 2011 (not a Google employee)

Jul 10, 2022

Hi all,

Thanks for stopping by the Google Chrome forum. This sounds more like a developer issue so we'd recommend asking your question in our developer community so experts there can better address your issue or question.

Last edited Jul 10, 2022

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Google user

Jul 11, 2022

Someone already created a post in the developer community:

https://groups.google.com/a/chromium.org/g/chromium-extensions/c/e2f3cmxzEKI

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All Replies (10)

Google user

Jul 1, 2022

I have the same problem. The extension has been reinstated yesterday. No code changes only updated the privacy policy link. It is back in the store, but the error: "This extension violates the Chrome Web Store policy." appears again.

You posted this 5 days ago.

Do you still have this issue?

User 5057970801897124045

Jul 1, 2022

Same issue. No code changes, only description and privacy policy link updated and resubmited. Application is now in the store with no errors and users can install and use it, but after several minutes message "This extension violates the Chrome Web Store policy." appears again.

Any update / solution?

Google user

Jul 4, 2022

Since I posted 3 days ago nothing has changed. The issue still exists.

User 8560576384357043893

Jul 4, 2022

Same issue.

We created a new release for our extension and submitted it. It has been approved after some hours and we installed the new version from Chrome store.

After some minutes, it has been disabled by Chrome.

User 15815596996149694041

Jul 4, 2022