Cannot install or update Chrome
If you’re having problems downloading or installing Chrome and you’re seeing an error when you try, check the table below for the error that you’re seeing. Click the links for more info.
|"Update server not available"||In Google Chrome's "About Google Chrome" box, you might see an error when trying to check for updates.|
|Can’t update Google Chrome on a Mac||When you check for Google Chrome updates on your Mac, you may encounter specific error messages. This may happen if the Mac mechanism that checks for application updates, also known as Keystone, has failed to work properly.|
|Error 1f||The installer is trying to install the same version of Google Chrome that is currently running.|
|Errors 4, 5 and 6||Google Chrome is already installed on your computer.|
|Error 7||This error is most likely due to a problem with the Application folder on your computer during the installation process.|
|Error 8||There was a problem installing Google Chrome. It's possible that your antivirus software is blocking the installation.|
|Error 9||Google Chrome is currently not supported on your operating system.|
|Error 10||There was a problem installing Google Chrome.|
|Error 11||A missing Windows component called "expand.exe" is preventing Google Chrome from installing properly.|
|Error 12||The Google Chrome installer was unable to open properly.|
|Error 13||There was a problem installing Google Chrome. It's possible that your antivirus software is blocking the installation.|
|Error 101||These errors occur when the Google Chrome installer is unable to create a temporary directory on your computer during the installation process.|
|Errors 102 and 103||A missing Windows component called "expand.exe" is preventing Google Chrome from installing properly.|
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