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6/21/16
Original Poster
Google user

Chrome keeps telling me that site can't be reached?

Hi,

Whenever i try to load a page, it comes up with the message "This site can't be reached". (I've also attached a picture)

However, when I open facebook its fine? 

Every other page seems to not work though. Sometimes, after a couple of seconds, the page will refresh itself and will actually load. But 90% of the time, I CANT SEEM TO OPEN ANY WEBPAGES. It's just really getting on my nerves now. 

Because I'm trying to do work but every time I need a webpage, I have to sit there and press refresh a billion times before it eventually works, 5-10 minutes later.

How do I fix this? I ran an malware cleaner and nothing came up.
I reinstalled chrome and restarted my mac, but its still not fixing this problem.
I clicked on the "diagnose errors" but nothing comes up.
Tried it in incognito and same problem occurs. (I also don't have any extensions though so that wasnt the issue either)

Help? 
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All Replies (495)
+Sakshi product expert
6/21/16
+Sakshi product expert
Hi,

Thanks for visiting the forum.I am so sorry you are experiencing this, hopefully we can resolve your issue together.

Go to chrome://flags,  search for "experimental quic protocol" and "Disable" it.


Hope that helps you out. Let me know how it goes.
  
Best

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6/21/16
Original Poster
Google user
Hi Sakshi,
Thanks for the quick response. What is this "experimental quic protocol". Will disabling it cause me any damage? ie. will I be more prone to malware/virus, will my net be slower etc etc.

What is it?

Thanks!
Google user
7/6/16
Google user
Hey +Sakshi : You said got to chrome://flags? Like type "chrome://flags" in the search bar? When you said go to Chrome, I'm on Chrome now. Where do I find the ://flags?!!!
Bob Dealmeida
7/6/16
Bob Dealmeida
Hi Anthony and Francesca
Disabling the quic protocol will not do any damage.. an excerpt from the Google Developers

QUIC is the name for a new experimental protocol, and it stands for Quick UDP Internet Connection. The protocol supports a set multiplexed connections over UDP, and was designed to provide security protection equivalent to TLS/SSL, along with reduced connection and transport latency.
At this time quic protocol is only used for a google to google connection, with quic disabled fallback is to a TLS connection, standard for any secure connection..
 Type    chrome:// flags    in the search bar and press enter
scroll down to Experimental QUIC protocol and change the dropdown to disabled
and you should be all set

Hope it helps

Bob
Bob Dealmeida
7/12/16
Bob Dealmeida
Hi Anthony
Type    chrome:// flags    in the search bar and press enter
scroll down to Experimental QUIC protocol and change the dropdown to disabled
and you should be all set

Bob
Warrior Poet
7/13/16
Warrior Poet
Hi, tried the noted fix (disabling experimental quic protocol.... am still getting error message "

This site can’t be reached"

Google user
7/13/16
Google user
Does it happen for other browsers or just Chrome?
Does it happen on wifi equally as wired access?

Note: That message is a standard basic internet browser message that all users see when their local computer can't connect, we see it on all platforms (PC, MAC, maybe linux)... it's not informative.  

Please answer the questions.
Google user
7/13/16
Google user
What information did you use on his original topic did you use to recommend that this user should go to his flags settings to resolve his root problem?
Bob Dealmeida
7/13/16
Bob Dealmeida
Hi Warrior Poet
 There are a number of reasons the browser would display that message.
Could you post a full page screen shot of the browser with that error message.
Be sure to include the tabs and the task bar.
Let me know

Bob
 
Warrior Poet
7/13/16
Warrior Poet

Thanks all - I only get the error in chrome.  I also use explorer and firefox, which work fine.  The system I am using runs on window 7.


Below is a snapshot of the error I get.

[$2A6E24EE4569E1FF.jpg] 

Note, I can access gmail from chrome, as well as google news.
484 MORE
MAD King
11/9/18
MAD King
I have several websites with 

This site can’t be reached

www.domain.com unexpectedly closed the connection.

ERR_CONNECTION_CLOSED

All other browsers work fine with these sites. I have never had such problems with IE, Opera, or Firefox. In my opinion, Google Chrome is the worst browser out there.
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