Original Poster
Tracy Craig


Chrome Version (type about:version into your omnibox):
Operating System (Windows 7/8/Vista/XP, Mac, Linux, Android, iOS):
Extensions (type Chrome:extensions into your omnibox):
Look I have little tech knowledge. All I know is that I am able to go onto face book so this is not an internet connection problem because my computer is on line. When I type anything into my Google search box and hit enter all that will come up is this little ah snap message. I click on more and it says,
Unable to make a secure connection to the server. This may be a problem with the server, or it may be requiring a client authentication certificate that you don't have.
I just need to know what to do exactly to make my computer work the way it is supposed to. Can you help me? in absolute layman terms please.
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All Replies (3)
Original Poster
Tracy Craig
Does anyone know how to fix a problem with Google search
Google user
Google user
I'm happy to help you with this problem. It looks like a security setting is causing this issue. Can you check to see if the following checkboxes are ticked. 

1) Click on the icon with three horizontal lines
2) Click on advanced options
3) Scroll down to the section that says network
4) Click on change proxy settings
5) Click on advanced
6) Scroll down until you see a section called securtiy
7) Make sure there are tick marks in SSL 1.0 & SSL 3.0. 

If this doesn't help I'll be happy to further assist you with this problem
agl chromium
agl chromium
If you are experiencing the following:

1) https://twitter.com works fine
2) https://mail.google.com results in an error
3) https://drive.google.com results in an error
4) This started with Chrome 31 (i.e. since Nov 12th)

Please see https://code.google.com/p/chromium/issues/detail?id=319110 (you will need to use a different browser)

There appears to be an issue with (at least some versions of) Kaspersky. If disabling encrypted connection scanning in Kaspersky solves the issue then please report the version of Kaspersky. This will be the third time that we've hit a bug in this part of Kaspersky and I'll want to contact them again.

Otherwise problem is likely caused by something in the network filtering secure connections. (It could possibly be "firewall" / anti-virus software on your own computer.) Do you have anything odd like that that you're aware of on the local network or on your computer? If so, does disabling "HTTPS scanning" or the like fix the problem?

In order to work around see the instructions in https://code.google.com/p/chromium/issues/detail?id=319110#c3. However, it is very unlikely that Chrome is going to revert this change and it's probable that other browsers will make the same change in the future. Fixing the underlying issue (the network breakage) is the best answer.
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