/chrome/community?hl=en
/chrome/community?hl=en
4/3/18
Original Poster
simon young

I have a dropbox/Chrome issue.

The Dropbox icon is grayed out on my chrome menu and the icon is no longer available in Gmail Compose? Even though in Chrome Extension manager it says it's installed and on?  
Community content may not be verified or up-to-date. Learn more.
All Replies (1)
Pearl - Community Specialist
4/4/18
Pearl - Community Specialist
Hi Simon, 

Thanks for posting on the Google Chrome Help Forum. 

Since you're facing issues with  Chrome. I'd suggest you to download and run the Chrome Stable version and check if that helps. 

If the issue still persists, please follow the below mentioned steps:

  • Try clearing the Cache and Cookies.

  • Try using in Incognito mode. If this helps then temporarily disable your extensions to identify which one is causing the rendering problem. To do this go to chrome://extensions and uncheck Enabled for each extension one by one.

  • If that doesn't help, reset Chrome settings to see if that helps (Your saved bookmarks and passwords won't be cleared or changed.)

  • If the issue still persists, I’d suggest creating a new user profile by adding a new user on Chrome.


Keep me posted.

Regards,
Pearl
Was this reply helpful?
How can we improve it?
 
This question is locked and replying has been disabled. Still have questions? Ask the Help Community.

Badges

Some community members might have badges that indicate their identity or level of participation in a community.

 
Expert - Google Employee — Googler guides and community managers
 
Expert - Community Specialist — Google partners who share their expertise
 
Expert - Gold — Trusted members who are knowledgeable and active contributors
 
Expert - Platinum — Seasoned members who contribute beyond providing help through mentoring, creating content, and more
 
Expert - Alumni — Past members who are no longer active, but were previously recognized for their helpfulness
 
Expert - Silver — New members who are developing their product knowledge
Community content may not be verified or up-to-date. Learn more.

Levels

Member levels indicate a user's level of participation in a forum. The greater the participation, the higher the level. Everyone starts at level 1 and can rise to level 10. These activities can increase your level in a forum:

  • Post an answer.
  • Having your answer selected as the best answer.
  • Having your post rated as helpful.
  • Vote up a post.
  • Correctly mark a topic or post as abuse.

Having a post marked and removed as abuse will slow a user's advance in levels.

View profile in forum?

To view this member's profile, you need to leave the current Help page.

Report abuse in forum?

This comment originated in the Google Product Forum. To report abuse, you need to leave the current Help page.

Reply in forum?

This comment originated in the Google Product Forum. To reply, you need to leave the current Help page.