Remove unwanted ads, block popups and get rid of Malware on Chrome1 Recommended Answer
Have you noticed your Chrome is behaving strangely in the following ways?:
Your default search engine, new tab page, other settings or extensions have changed without your consent.
You see unwanted ads in your search results or web pages.
Tabs or pop-ups are automatically opening and/or are impossible to close.
Your homepage keeps being reset to a website you didn’t set as your homepage.
You get messages stating that certain features like updating Chrome or removing an extension are “disabled by the administrator” but you’re using a personal computer.
Please visit our Help Center article, Stop unwanted ads, pop-ups or browser malware, to find out steps to fix the issue you are experiencing.
If you’re still running into issues after trying the help steps and the Chrome Cleanup Tool (Windows only), please click here to report malicious software. Additionally, if you provide us with the following information on this thread, we can investigate further:
Your version of Chrome. Check by going to chrome://version.
Your operating system (i.e. Mac, Windows, etc.) and the version.
Any relevant screenshots of pop-ups or unwanted redirects.
Any names of unwanted programs or extensions you’ve found on your computer.
A link to the page where you think you downloaded this unwanted software.
Kameron, Megan, and the Chrome Team
Uninstall unfamiliar or suspicious extensions (Tell me how).
Uninstall suspicious programs from your computer (Tell me how).
Your version of Chrome. Check by going to chrome://version.(my version is latest)
Your operating system (i.e. Mac, Windows, etc.) and the version.(45.0.2454.85)
Any relevant screenshots of pop-ups or unwanted redirects.(no)
Any names of unwanted programs or extensions you’ve found on your computer. (no)
A link to the page where you think you downloaded this unwanted software.(no)
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