/chrome/community?hl=en
/chrome/community?hl=en
10/11/11
Original Poster
Tomoya Kawasaki

Chrome Remote Desktop BETA App

Hi everyone, 

We just launched Chrome Remote Desktop BETA App in the Chrome Web Store (chrome.google.com/webstore). 

If you're experiencing issues or having any feedback, please post them here. 

You can learn more about Chrome Remote Desktop BETA app, you can find it in the link below: 

Thank you,
TK
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mictho
10/11/11
mictho
Hiya, I've just installed Chrome and the Remote Desktop Beta app on an Apple iMac running OSX 10.5 (home) and on my Windows 7 64 bit machine (work). On neither of these machines am I able to generate the 12 digit code. I click on "Share this computer" and it then proceeds to "Generating Access Code..." but after about 2 minutes it reports "Your Chrome Remote Desktop session has ended". Looks to me like a server side issue, but not sure. Are you guys experiencing unusually hight demand for the app now that it has been widely reported across the net? Cheers, Mich
mictho
10/11/11
mictho
Apologies, just realized my iMac is actually on 10.6.8! Either way, it's not working. When trying to "share this computer" on Windows 7 64 bits it comes back pretty much instantly advising that "Your Chrome Remote Desktop session has ended....". I took a packet capture with Wireshark to see what's happening, and to understand whether it's our corporate firewall causing this, but it's not. My client is initiating a TCP connection to 209.85.147.125 on the xmpp-client port and talking to the server and sending some sort of Jabber/XML info. Then the client finishes the connection. So connectivity is not an issue. My colleague is also on Windows 7 64 bits and it works a treat for him! Also, trying either going through our proxy (which has a separate ISP connection) or directly out through the firewall makes no difference. It always fails. Any ideas how I can troublehoot this further?
10/12/11
Original Poster
Tomoya Kawasaki
Hi Mich,

Do you have a firewall that's on your computer? Also, have you compare the firewall configuration between yours and your colleague? 

Last thing, make sure you're on the latest version of Chrome. 

Thanks for trying Chrome Remote Desktop BETA. 
mictho
10/12/11
mictho
Hi Tomoya,
 
 
thank you for your reply. I did have a look yesterday and I can confirm that it is not my firewall causing the issue. I work in Network Security, so I routinely troubleshoot firewall and network related issues. So I'm quite handy with Wireshark! ;)
 
Here's what I have tested so far:
 
* - I've got Chrome 14.0.835.202 on Windows 7 and 14.0.835.202 on my iMac (latest version on both, downloaded yesterday)
* - Turned off firewall on my Windows 7 machine. Made no difference
* - Turned off firewall on my iMac machine. No difference.
* - Installed latests Chrome and Remote Desktop app on a Windows XP Virtual Machine, running in VMware Workstation (on my Windows 7 machine). No difference, same symptoms.
* - I will test Chrome in VirtualBox on my iMac later to see if it makes any difference.
* - Took a Wireshark packet capture on both my Windows 7 and my iMac and I can clearly see that the client is talking to the server and exchanging information. The connection is then closed normally and not interruppted. So it would 'appear' normal, but something is stopping the client from getting that ID from the server. See details of a capture taken on the Windows 7 machine below.
 
Request:
-------------
<stream:stream to="googlemail.com" xml:lang="*" version="1.0" xmlns:stream="http://etherx.jabber.org/streams" xmlns="jabber:client">
 
Response:
---------------
<stream:stream from="googlemail.com" id="7B5EC96B71D6F516" version="1.0" xmlns:stream="http://etherx.jabber.org/streams" xmlns="jabber:client">
 
Response:
---------------
<stream:features><starttls xmlns="urn:ietf:params:xml:ns:xmpp-tls"><required/></starttls><mechanisms xmlns="urn:ietf:params:xml:ns:xmpp-sasl"><mechanism>X-GOOGLE-TOKEN</mechanism><mechanism>X-OAUTH2</mechanism></mechanisms></stream:features>
 
Request:
-------------
<starttls xmlns="urn:ietf:params:xml:ns:xmpp-tls"/>
 
Response:
---------------
<proceed xmlns="urn:ietf:params:xml:ns:xmpp-tls"/>
 
Request:
-------------
Jabber/XMLRequest: \026\003\001\000r\001\000\000n\003\001n\225K\374R\354o
 
and raw data:
-------------------
 
....r...n..N.K.R.o
D....S+.>..Clu..a..e,..1..../.5...
.......
.2.8.......-..............talk.google.com.
 
Response:
---------------
Jabber/XMLResponse: \026\003\001\003A\002\000\000M\003\001N\225K\347u)(W\367K/J\341h\243M\024\330\022\026\t\350#\037\217\321\027c2\b\312\345 N\225K\347\211\033\357\247m\t\241a\325@nad\254z$\034;\246L\347\3510\225\373\254\f-\000/\000\000\005\377\001\000\001\000\v\000\002\345\000\002\3420\202\002\3360\202\002G\240\003\002\001\002\002\003\a?\2230
 
raw data:
-------------
....A...M..N.K.u)(W.K/J.h.M......#....c2... N.K.....m..a.@nad.z$.;.L..0....-./..................0...0..G........?.0
..*.H..
.....0N1.0...U....US1.0...U.
..Equifax1-0+..U...$Equifax Secure Certificate Authority0..
070411171801Z.
120410171801Z0i1.0...U....US1.0...U...
California1.0...U...
Mountain View1.0...U.
..Google Inc.1.0...U....googlemail.com0..0
..*.H..
.........0..............X.mH..t...L ..........B........
..e..*M..0..d...Bu=T......
...$....Ur\..}..W.......1k4..*...c.G...\...G...uZ}....N.7.$"w........0..0...U...........0...U..........fo..-1Z......N.Z0:..U...3010/.-.+.)http://crl.geotrust.com/crls/secureca.crl0...U.#..0...H.h.+....G.# .O3....0...U.%..0...+.........+.......0
..*.H..
..............}lKp.......M.$...SR....H...Z:h]7p.. ......./...<.S..}. M...J8...C.....FrZ.1;."..l..
(S.6....Gg..|...R.#..b7jP....\.v..J.t......
 
The client then finishes the connection normally.
 
------------------------------
 
So as you can see the issue is clearly not firewall related, as the client and the server are talking to each other.
Teiiii
10/14/11
Teiiii
I'm using Chrome 15.0.874.92 and am behind Microsoft ISA Proxy and also company firewall. This does not work. can't generate your code and can't access computer in the internet... I have special ports mapped to what actually works out of the company - like port 23 ment for Telnet cant be rigged with your VNC and your firewall at home ... Haven't found any settings fro Chrome RDP... even if this is in beta, i'd expect developers have modern networks in mind hehe,... quite poorly implemented - sry...
872 MORE
Sarah Dee
8/26/15
Sarah Dee
Hi Everyone,

I'm going to close this thread now that it is 4 years old and Chrome Remote Desktop is no longer in Beta. If you are having an issue with Chrome Remote Desktop, please either search the forum to find a more relevant question or start a new thread

Thanks!
Sarah
 
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