/chrome/community?hl=en
/chrome/community?hl=en
6/11/14
Original Poster
hornacek

blue screen of death when closing Chrome

I have Windows Vista and use Google Chrome.  Not every time I use Chrome, but probably once a week, when I close Chrome it will close but immediately I get the blue screen of death, then my computer reboots.

Does anyone have any idea why this is happening?  I use Chrome multiple times a day and like I said, this only happens once a week so it is not a frequent problem, but it's been happening for awhile.

-Craig
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All Replies (3)
Stacee B.
6/11/14
Stacee B.
Hi hornacek,

I hope your day is going well. Thank you for bringing up your problem on the Chrome Forum. Have you already check out this post from the Chrome forum, Chrome White Screen of Death? I know you're seeing a blue screen, but you may find some useful feedback on that thread. Take a look at the post from wár17 § and give his feedback a try.

Please keep me posted on how this works out!

Best,
Stacee


6/12/14
Original Poster
hornacek
I checked this page but it seemed to be about a white screen that occurs because of viewing videos in Chrome.  The error I get is when I try to close Chrome, and I am not trying to view any videos when I do this.  Sometimes it happens when I try to close Chrome after I've just stopped doing stuff, other times it happens when I've left Chrome alone for ~10 minutes.  But it doesn't happen during the middle of watching videos - it only happens when I try to close Chrome.  So I don't know if this applies to my problem.
Stacee B.
6/12/14
Stacee B.
Hi hornacek,

Welcome back to the Chrome forum, thanks for checking that bug out. Check out this post from the Chrome forum, Chrome caused blue screen of death crash. There's 2 answers on there that may have helped others that you might want to try out.

Hope this helps, keep me posted!

Best,
Stacee
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