/chrome/community?hl=en
/chrome/community?hl=en
7/31/15
Original Poster
Carol Deslippe

How do I fix autofill?

Autofill is not working to fill in my user name for online banking. When I fill in my user name manually, the bank is not recognizing it, so I can't log in. The bank's tech says it's a Google issue, as the error (0010) is not theirs. I cannot find this autofill when I look through my list. How do I fix this?
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All Replies (1)
Google user
7/31/15
Google user
Hi Carol Deslippe,

Welcome to the Chrome forum! Autofill is a great Chrome feature that makes filling out forms easy. Check out the information I've provided below and let me know if it's helpful.

Turn Autofill on or off

Autofill is turned on by default. Follow the steps below to turn it off.

  1. Click the Chrome menu Chrome menu on the browser toolbar.
  2. Select Settings.
  3. Click Show advanced settings and find the "Passwords and forms" section.
  4. Deselect the "Enable Autofill to fill out web forms in a single click" checkbox.
How to use Autofill
  • Store address information: The first time you fill out a form, Google Chrome automatically saves the contact information that you enter, like your name, address, phone number, or email address, as an Autofill entry. You can store multiple addresses as separate entries.
  • Securely store credit card information: Chrome can save your credit card information, with your explicit permission. When you enter credit card information on a form, Google Chrome asks you at the top of the page whether you'd like to save the information. Click Save info if you'd like the credit card to be saved as an Autofill entry.
  • Fill out a form in one click: When you start filling out a form, the Autofill entries that match what you're typing appear in a menu. Select an entry to automatically complete the form with information from the entry. Google Chrome also saves the text you've typed in specific form fields. The next time you fill out the same field, text that you've typed in the past appears in a menu. Just select the text you want to use from the menu to insert it directly into the field.
  • Preview a form before you fill it out. To see how Google Chrome will complete a form before it actually fills it out, hover over an Autofill entry in the menu with your mouse. The fields that can be automatically completed are highlighted in yellow.
Edit Autofill entried
  1. Click the Chrome menu Chrome menu on the browser toolbar.
  2. Select Settings.
  3. Click Show advanced settings and find the "Passwords and forms" section.
  4. Click Manage Autofill settings.
  5. In the dialog that appears, you can create as many profiles as you'd like:
  • To save a new address entry, scroll to the end of the "Addresses" section and click Add new street address.
  • To save a new credit card entry, scroll to the end of the "Credit Cards" section and click Add new credit card.
  • To edit an existing entry, double-click it in the list to open the editing dialog.
  • To delete an existing entry, select it from the list and click the x that appears at the end of the row.
  • If you're using a Mac, addresses from your Address Book are included as potential Autofill matches by default. If you'd prefer not to see those addresses, deselect the "Include addresses from your Address Book" checkbox.
  1. Delete all your form data
  2. Click the Chrome menu Chrome menu on the browser toolbar.
  3. Select Tools.
  4. Select Clear browsing data.
I hope you find this helpful.

Best of luck,
Tai
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