/chrome/community?hl=en
/chrome/community?hl=en
8/17/14
Original Poster
Cambria Sullivan

Chrome repeatedly freezing for just a few seconds, however still interactive...

Hi there,

I'm really hoping someone can help me with this issue. I've already looked through the forums and have done several Google searches, and I found other people with the same issue but their solutions have not worked for me.

About a week ago Chrome started freezing up frequently. Now when I say freezing up, I don't mean crashing. I mean my screen freezes, however whatever is going on in chrome still goes on. For example, as I'm typing this Chrome is freezing, however I can still type and my words will appear in a couple seconds. NOTE that this is different than simple input lag. I can also move my mouse and click on things, but I can't see the actual interaction until the freezing is over (for example, I can click another tab or the URL box and it's working, but my screen doesn't "update" the fact that I clicked that tab for a couple seconds.)

It freezes like this about ten times a minute, for one to three seconds each time. Again, everything is still totally interactive while it's frozen, my screen just doesn't update whatever is happening. Think about it like a "lag spike" in an online game or something like that.

Oddly enough Netflix seems to work the BEST, while Youtube and Flash seems to work the worst. However this problem applies to ALL aspects of chrome. Typing, switching tabs, etc.

It just started totally out of the blue and is driving me crazy. I didn't install anything or do anything out of the ordinary, I was just using Chrome like normal and then suddenly the freezing problem started.

THINGS I HAVE TRIED:

Monitored my CPU usage, the CPU is not spiking at 100% when these freezes occur so I don't think it's a global issue with the processor. Also this problem isn't happening with other applications or web browsers.

Disable "automatically detect proxy settings", which was a solution I found in the forums here.

Updated my RealTek audio driver, which was a solution I found in the forums here.

I'm guessing that maybe Chrome updated or one of my extensions updated or something is going on that is now causing conflicts. Any help with this would be greatly appreciated as I LOVE using Chrome but this is getting really annoying to have to constantly wait for the browser to stop hanging every few seconds.


VERSION DATA:


Google Chrome 36.0.1985.143 (Official Build 287914) m
OS Windows 
Blink 537.36 (@179211)
JavaScript V8 3.26.31.15
Flash 14.0.0.177
User Agent Mozilla/5.0 (Windows NT 6.3; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/36.0.1985.143 Safari/537.36
Command Line "C:\Program Files (x86)\Google\Chrome\Application\chrome.exe" --flag-switches-begin --flag-switches-end --restore-last-session --flag-switches-begin --flag-switches-end
Executable Path C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Profile Path C:\Users\Joshua\AppData\Local\Google\Chrome\User Data\Default
Variations 74785582-3f4a17df
e950616e-37fb3cc2
8afebf76-58e93edb
c70841c8-a2567007
29f8fea-dffbf7ac
195ce1b5-d93a0620
9e5c75f1-ad69ceb0
24dca50e-837c4893
ca65a9fe-91ac3782
8d790604-9cb2a91c
4ea303a6-3d47f4f4
d8f57532-3f4a17df
b2612322-f8cf70e2
ea1014b7-dd21eb5a
5a3c10b5-e1cc0f14
244ca1ac-4ad60575
f47ae82a-746c2ad4
5e29d81-cf4f6ead
3ac60855-486e2a9c
246fb659-d7f6b13c
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75f0f0a0-6bdfffe7
e2b18481-3a9ae350
e7e71889-e1cc0f14
cbf0c14e-bf3e6cfd

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All Replies (4)
8/17/14
Expert - Platinum
Amal Sk
Hello Cambria and welcome to the Google Chrome Help Forum. I will try my level best to resolve it. Please follow the steps below to see if they resolve your issue:
  • Does this issue occur in Incognito Mode? To turn in on, press Ctrl+Shift+N and see if you get this issue.
  • If you don't have this issue even when using Incognito Mode, it mostly is caused by one of your extensions. To disable an extension, go to chrome://extensions and disable them to see if it solves your issue.
  • Try removing unwanted/suspicious programs from your computer and run a malware scan using Malwarebytes to see if anything comes up.
  • Try resetting your browser settings to see if it helps. To do so, check here - Reset Browser Settings.
  • If that too doesn't work, try creating a new browser profile as given here - Create a new browser profile.
  • Try disabling Hardware Acceleration by going to chrome://settings > Show Advanced Settings and uncheck Use Hardware Acceleration when available to see if it helps.
  • Try disabling Network Predictions by going to chrome://settings >  Show Advanced Settings and uncheck Predict network actions to improve page load performance to see if it helps.
Post back if you still have issues.

-Amal
8/19/14
Original Poster
Cambria Sullivan
Thanks Amal, creating a new browser profile seems to have fixed whatever the problem was.
Google user
8/19/14
Google user
I am not high tech at all I think they force this issue on me and  don't have all of this equipment how do I get out of this all I have is a lap top and desk top What do I do?
8/19/14
Expert - Platinum
Amal Sk
That's really great! I'm really glad we could solve your issue. :)

Good Luck!

Hello alghaneeziyad ziyar. Welcome to the chrome help forum. 
Take a look at the solutions posted by me above to see if they help you too, as it helped the asker above.

-Amal
 
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