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3/25/09
Original Poster
mcquillian

Installation Help! Google Update installation failed with error 0x8004071c

Running Windows XP SP3. Computer has the latest updates. I have tried everything that I can find online to solve this problem, and I am about to lose my mind. Can someone please give me some assistance? Thanks.
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3/26/09
Expert - Google Employee
Google Chrome Guide
Have you seen this yet?

3/27/09
Original Poster
mcquillian
This lionk give me the following Google error:
 
"Service Error
Our service encountered an unknown error. Please try again later. "
4/1/09
Expert - Google Employee
Google Chrome Guide
My apologies. Here's the correct link :)

FLOT
9/12/09
FLOT
1. Go to Start - Run and type "regedit" and then press enter
 
2. Find the following reg key:
 
For Vista: The value of 'ImageState' in HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\Windows\CurrentVersion\Setup\State
For XP: The value of 'AuditInProgress' in HKLM\System\Setup
For Windows 7: The value of 'ImageState' in HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\State
 
3. Right click the reg key and select Modify...
 
4. Delete the value then press OK.
 
Now you should be able to install your Google products...
pl2010
10/24/09
pl2010
i deleted the value, how do i un-do what i did?
Google user
11/2/09
Google user
Thank you very very much.
This was a great help, even though MS should have fixed their stuff-up long ago.
I have saved this Procedure for future references
AGAIN, thank ya!
Sim2K
11/20/09
Sim2K
Thanks for that. Wonder if MS left this in accidently on purpose? UUumm ...
2/1/10
Expert - Google Employee
Blair (Googler)
 
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