/chrome/community?hl=en
/chrome/community?hl=en
1/20/12
Original Poster
Kiril Varbanov

Security error while trying to visit https://twitter.com

Google Chrome 16.0.912.75 (Official Build 116452) m
OS Windows
WebKit 535.7 (@103989)
JavaScript V8 3.6.6.15
Flash 11,1,102,55
User Agent Mozilla/5.0 (Windows NT 5.1) AppleWebKit/535.7 (KHTML, like Gecko) Chrome/16.0.912.75 Safari/535.7
 
Since today, I'm not able to visit twitter.com site, via https.
Previously, I had the option to proceed anyway. Now, I don't - all I have is the "Back" button.
The error message:
 
The site's security certificate is not trusted!
You attempted to reach twitter.com, but the server presented a certificate issued by an entity that is not trusted by your computer's operating system. This may mean that the server has generated its own security credentials, which Google Chrome cannot rely on for identity information, or an attacker may be trying to intercept your communications. You should not proceed, especially if you have never seen this warning before for this site.
 
Needless to say, https://twitter.com works like charm in both Firefox and IE (amazingly!).
I've tried all of the usual stuff: check my system date, cleared the cache, etc. but it's not going away.
 
While I appreciate the efforts of Chrome to protect me, I would at least expect to give me the option to proceed.2012-01-20
 
OK, here's an update and a bit of workaround - go to another browser, login, and from the Twitter settings remove the force-check of using SSL whenever possible. Then, you will be able to access it through Chrome, although it's not really preferable to have your password sent over un-encrypted session.
2012-01-20
 
After you choose HTTP only, of course, Chrome will let you in. Then, you can go inside the Profile -> Settings in Twitter, and check the option of forced usage of SSL - this way, the certificate will be still presented as Not Trusted, but you will be at least able to view the page.
HTH, somehow, though it appears that the criteria for trusted or Good certificate are different across browsers.
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All Replies (57)
Chris1013
1/22/12
Chris1013
I have the same problem. I am able to go to Twitter via Firefox, but I don't see the options to select HTTP only, or SSL. Chrome should fix this.
amthat2
1/24/12
amthat2
same thing for me; this has been an intermittent problem since the first of the year.
starting to be annoying. chrome, hello??
1/24/12
Original Poster
Kiril Varbanov
Clearing the cache was the last step I performed, so it has worked successfully for me. It's worth mentioning that I specifically typed http://twitter.com instead of just twitter.com which was still redirecting to the old encrypted https:// notation.
 
Honestly, I don't know what the issues are, as far as I know, Chrome's certificate management is purely a wrapper around the Windows native, but I haven't had that issue with other browser.
Also, I'm not sure why would Twitter use scrambled certificate. It appears OK with FF.
WayneyP
1/24/12
WayneyP
I've had the same problem the last few days. Prior to these last few days, I had the option to proceed anyway, but not anymore. There is only the back button. I even went in using Firefox and went to my Twitter settings and removed the check on Always Use HTTPS. Under it is says "Use a secure connection where possible to encrypt your account information.". I then saved my settings and came back to Chrome to try to go to Twitter and no luck. There is no option on the Security Error screen that allows me the option to proceed anyway as before. This is ridiculous. I don't want to switch back to FF for Twitter only, but if this is not fixed I will go back to using FF for EVERYTHING!
 
I have also cleared all of Twitter's cookies, added both twitter.com and https://twitter.com to my exceptions list, cleared my cache. When you click on the details of the certificate, and then click on Certification Path, it says at the bottom under Certification Status, that "This certificate is ok."
Huntress
2/5/12
Huntress
I can no longer log into twitter using chrome either.  I get the following message with no 'proceed' option--only the 'back' option.:

The site's security certificate is not trusted!

You attempted to reach twitter.com, but the server presented a certificate issued by an entity that is not trusted by your computer's operating system. This may mean that the server has generated its own security credentials, which Google Chrome cannot rely on for identity information, or an attacker may be trying to intercept your communications.

You cannot proceed because the website operator has requested heightened security for this domain.

I tried the method of using another browser (Mozilla FF) to log in and changing my account settings to not use https, but that still doesn't help.  I still cannot log in using chrome.
2/7/12
Original Poster
Kiril Varbanov
Hello again, I had the same issue today and I managed to resolve it by just clearing the cache: Options -> Under the hood -> Clear Browsing Data -> Empty the cache.
It might take a while to complete, but it works immediately after that with no restart required.
Still annoying, though ..
alexa137
2/12/12
alexa137
yep no matter what i do i still cant load twitter with chrome
Treb18
2/13/12
Treb18
I can't log in to may facebook account I typed my email and password then log in then this problem "You cannot proceed because the website operator has requested heightened security for this domain." appears ....but I can log in to my twitter account.the only problem is in my facebook account.am I the only one having this probem? I tried setting time and date...http only...clearing cache,cookies,browsing data etc. I tried the browser jumpto.com. the only thing I didn't was to set BIOS time because I don't know how...does anyone here tried it? i've been trying to fix this problem for almost 3 days now..if someone have a perfect solution please share and tell me as soon as possible thank you.
PS140
2/13/12
PS140
I have had this problem for really long, and only clearing the cache seems to solve the problem. Really annoying though.
alexa137
2/13/12
alexa137
nope nothing works! and i dont like firefox and IE is too slow to load when you have other tabs open with chrome
i loved chrome b/c it was the fastest browser for my old computer
i even removed chrome and reloaded it and nothing
empty cache nothing!
i have done every step listed and still cant load twitter!
46 MORE
betsypearson
11/29/12
betsypearson
Hi - I have had the same issue with not being able to get onto Twitter using Chrome, and I was so happy to find this thread! I had tried pretty much everything, including asking a tech person for help (luckily I wasn't charged). Nothing worked.
 
Not until now! Thank you, thank you, thank you!
 
I also want to mention that there is a Twitter extension for Chrome which I had loaded awhile back and it never worked until just a day or so ago, and it mysteriously started working. It's kind of a nifty little thing. But, I still wasn't able to get on Twitter the conventional way, till now.
 
Google REALLY needs to fix this, because most people will have no clue as to how to remedy it, unless they search the problem and come here and then follow the thread all the way down!
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