Re: Everytime I try to go to www.us.army.mil I receive a "SSL connection error". How do I fix this?
I also used to be able to access AKO mail via imap to my ipod, but now it just times out. Amazing how the army manages to fuck up everything they can possibly get their hands on.
Only Internet Explorer 6 (or higher) and Mozilla Firefox browsers are supported.
Browsers must be configured to support TLS 1.0.
For Internet Explorer 6 (or higher), go to: Tools > Internet Options> Advanced Tab, scroll down to the Security section and ensure that the Use TLS 1.0 option is checked, then click OK. If this option is not available, please ensure you install the latest updates for Microsoft Internet Explorer.
In Firefox, go to: Tools > Options > Advanced > Encryption and ensure that the Use TLS 1.0 box is checked, then click OK.
Army Community Members
If you have an Army Account type (Full or Sponsored), you can retrieve the DoD Root Certificates within the AKO/DKO portal. Use the following instructions to get the DoD Root certificate from the AKO/DKO portal. Note: The page will bring you to a CAC configuration Page. You do not need to have a CAC or configure your computer with a CAC reader to download the certificates.
Log into AKO/DKO. Note: You do not need the DoD Root Certificate to access AKO/DKO. When you get the certificate message, choose the option that will allow you to continue on anyway.
Click on ‘Quick Links’.
Click on ‘CAC’.
Click on ‘CAC Resource Center’.
Click on Step 3: DoD Certificates under the CAC Installation Quick Start on the left side of the page.
Follow the instructions in the DoD Certificate Information area for Downloading the latest DoD Certificates.
Alternate method of retrieving DoD Root Certificate
Browse to http://militarycac.com
Click on ‘DoD Certificates’.
Click on ‘Download InstallRoot 3.13a’.
Click on Run.
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