/chrome/community?hl=en
/chrome/community?hl=en
10/19/11
Original Poster
peterandanna

"There is no disk in the drive. Please insert a disk into drive /Device/Harddisk5/DR5."

Google Chrome version 14.0.835.202.m:
Operating System: W7 64bit
Error Message:"There is no disk in the drive. Please insert a disk into drive /Device/Harddisk5/DR5."
Extensions installed:
Please describe your question/comment in detail : There are so many complaints about this and no answers. What's going on? Chrome has become unusable, I've had to revert to IE.
For me it happens when I try and download, there doesn't seem to be any connection with USB devices as described in some bug reports.
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10/21/11
Original Poster
peterandanna
I've done some more investigations. Other people have suggested a connection with USB devices. The only USB device I have is my mouse and keyboard (Logitech EX110). I got Chrome to fail as usual as soon as I tried a download. The pop-up appeared as usual, and couldn't be cleared. I then unplugged my mouse/keyboard and connected to a different USB port, and the message went away, and so far it hasn't occurred again.
The questions remain
1. What has Harddisk5/DR5 got to do with my mouse/keyboard?
2. Why does it only effect Chrome and not any other programs?
3. Why does it only occur when you try and do a download?
Sie_Deen
11/5/11
Sie_Deen
Hi @peterandanna,

Can you try clearing your download history, and let me know if you still receive the same error message?
We are looking into this issue, if you would like to receive updates on this, you can click the "star" next to the issue number in Ref[1] below.

11/5/11
Original Poster
peterandanna
I was running 14.0.835.20.m at the time of my error report.
A couple of days ago I got a message (I think from Java update) saying that I seemed to be running a 32-bit browser.
I then downloaded the latest version of Chrome - no questions about 64-bit or 32-bit, but everything seemed to go OK.
I am now on 15.0.874.106, and so far I have been unable to reproduce the problem (which I could do before)
11/5/11
Original Poster
peterandanna
Further update.
Earlier I had tried connecting my Garmin nuvi device to a USB port and then disconnecting (both properly - after "eject", and also by simply pulling the plug out). I then tried downloads from Chrome and everything worked OK.
Since then I have been using an SD card in a built-in card reader (but possibly using USB internally). I ejected it properly before removing it.
I have been getting "missing plug-in" messages from Chrome, so I followed the link and tried to download the WMP plug-in. This gave me a message about 32-bit/64-bit compatibility, so I went to the Microsoft page and tried to download. This caused the "There is no disk ..." message.
I cleared the cache, and the message went away, but it came back as soon as I re-tried the download.
Only rebooting clears the message completely.
FreedomChic
11/11/11
FreedomChic
I am getting the same error message. I got it a couple weeks agao and it went away when I cleared the cache. Today that's not working, though. I also unplugged all USB devices and re-plugged only what I needed (mouse & keyboard). That didnt' work either. I have the latest version installed. I've rebooted. Now, when I go into chrome, I've even tried clearing my history before I try to do anything else. Clearing the history now causes the error message! I have to leave chrome, I don't have a choice. I hope this gets figured out soon because I'm going to miss it.
7 MORE
Sie_Deen
3/29/12
Sie_Deen
Hi folks,

This issue is now fixed on the latest version of Chrome Stable (18.0.1025.142). If you are still seeing this issue after you have updated to the latest version of Chrome, it is likely a different issue. Please let me know about the following so we can look into it separately:
  • Chrome version
  • Operating system
  • Does the download location exist and do you have write access to it (wrench > Settings > Under the Hood > Downloads > Download location)?
  • What happens if you change the download location to a different location on your computer?
 
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