/chrome/community?hl=en
/chrome/community?hl=en
9/3/15
Original Poster
Jacky H

Is Audio not working in Chrome?

UPDATE: Some users are seeing Audio issues while using Mavericks--We have a megathread specific to that issue here. If you aren't using OSX Mavericks, please answer the following questions when you post. There are also a couple other threads about this.

If you're having trouble with your 5.1 sound system playing in stereo, check out this thread.

If you're looking for more troubleshooting steps to help fix your sound, checkout this newer thread.

Thanks!!

Original Post:

Hi everyone,

As I've been reading through the forum, I've noticed a few separate reports about audio issues. In order to pin point if these are all reporting the same issue and to figure out what is causing it, can you answer the following:
  1. What version of Chrome are you using? Chrome Menu>About Google Chrome
  2. What OS and version are you using? (Ex Window 7)
  3. What extensions do you have installed? Chrome:extensions
  4. What do you mean when you say you're having audio issue: Is it just on one site? Is sound chopping? Not playing at all?
Thanks!
Jacky


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Recommended Answers (2)
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All Replies (172)
Google user
10/24/13
Google user
nothing works
caver_tim
10/24/13
caver_tim
A few people have found that their Chrome is muted by the Windows volume mixer.

Make chrome play some sound and then look in the mixer. Is it there? Is it muted? Chrome will only appear if its trying to output sound.

If some sites output sound and others don't, do you get the same results in an incognito window? If that works ok, it may be that the site that does not work has set a cookie that needs clearing.
Mike Sr. Glynn
10/24/13
Mike Sr. Glynn
microphone is turned off right now on google search. can you turn it on
Mike Sr. Glynn
10/25/13
Mike Sr. Glynn
yes
Mike Sr. Glynn
10/25/13
Mike Sr. Glynn
i down
166 MORE
Jennifer Ward
5/16/14
Jennifer Ward
My sound only works in stereo mode in Chrome, where as every other application in existence works with my 5.1 setup. Anyone run into this?
 
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