/chrome/community?hl=en
/chrome/community?hl=en
6/15/14
Original Poster
HK Seo

dropdown menu highlight invisible in windows 8 high contrast mode

Version 35.0.1916.153 m

I'm a Windows 8 user using the high-contrast accessibility option. When I try to access a right-click menu in Chrome, the highlight color is inconsistent with the system setting and moreover actually makes the highlighted menu invisible.

In the attached screenshot, one can see that right-click menu highlight inside the chrome window (the highlighted menu should read "print") makes the item text invisible. Right-clicking on Windows 8 desktop though, the background highlight for the selected item ("refresh") shows up as correct.

Please let me know what I can do to fix this issue. Thank you.
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6/16/14
Original Poster
HK Seo
Also the address bar text color is totally off and cannot read a lot of the content. Some forums said that the colors are pulled from Windows 8 color settings but while I could see how the background color could be changed the text color did not match any color code in the registry. Any tips would be much appreciated.
6/16/14
Expert - Community Specialist
Michele M.O.
Hi HK Seo,

Thanks for dropping by the Chrome Forum. Welcome!

First, does this issue occur while using other browsers? This information will help us decipher if it's a Chrome specific issue. If not, can you please try Chrome in incognito mode? If Chrome works without problems in incognito mode, then it's likely that a faulty extension is causing this issue since incognito's main role is to disable extensions. 

Please let me know if any of the above work for you. If not, we can work on other solutions.

Best,

Michele

6/16/14
Original Poster
HK Seo
Hi Michele,

Thanks for this reply. The problem persists in incognito mode but does not appear in other browsers -- for example, although the background color of the address bar is still black in IE, the texts and menu highlighting appear light and readable. It seems to me that Chrome pulls colors from the Windows registry but then applies an additional set of color transformations (for the address bar texts and menu highlights) that are not compatible with high contrast mode.

I've managed to get back Windows 8 default settings by following the directions here


and setting all Windows 8 color schemes back to its factory settings.

I like Chrome and plan to continue using it, but I think the menu and address bar issues are serious drawbacks to those who need high contrast accessibility options. Perhaps Chrome could make those colors customizable in the future?

Thanks,
HK
6/17/14
Expert - Community Specialist
Michele M.O.
Hi HK Seo,

Thanks for the follow up. I'm glad you managed to find a fix that works for you. I will take this feedback into our next team meeting for product specifications. We appreciate you taking the time to provide your feedback!

Best,

Michele
 
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