Google chrome has stopped working1 Recommended Answer
I keep getting an error message every time I try to open google chrome, saying Whoa! Google Chrome has crashed...etc. I've tried downloading it again, to no avail. I don't have the camera software you list in earlier postings, and also can't open it to check the version or type in the crash info in. I'm using mozilla to type this. Can you help?
If you are seeing these symptoms, type
chrome://conflicts (Windows only) into your address bar. If you see any programs listed on this screen, please make sure to update those programs to their latest versions. You could also try Software Removal Tool . This application will scan and remove software that may cause problems with Chrome.
Let me know if that works.
All the best,
Uninstall the CyberLink YouCam and Reinstall it from its website or just update it here: http://www.cyberlink.com/downloads/support/youcam/patches_en_US.html.
Sarah Dee was the person who shared this information. Thanks Sarah Dee.
- Exit Google Chrome completely.
- Enter the keyboard shortcut Windows key +E to open Windows Explorer.
- In the Windows Explorer window that appears enter the following in the address bar.
- Windows XP:
%USERPROFILE%\Local Settings\Application Data\Google\Chrome\User Data\
- Windows Vista/ Windows 7/ Windows 8:
- Windows XP:
- Locate the folder called "Default" in the directory window that opens and rename it as "Backup default."
- Try opening Google Chrome again. A new "Default" folder is automatically created as you start using the browser.
If you wish, you can transfer information from your old user profile to your new one. However, this action is not recommended, since a part of your old profile may be corrupt. With that in mind, to transfer your old bookmarks, copy the "Bookmarks.bak" file from the "Backup default" folder to your new "Default" folder. Once moved, rename the file from "Bookmarks.bak" to "Bookmarks" to complete the migration. All other browser data will remain in the "Backup default" folder, but you won't be able to transfer it to your new profile.
Do you still remember the last program you've install before Chrome had this issue? It is possible that some program you've installed causes the problem. Hope to hear it back from you.
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