Start or stop automatically reporting errors & crashes

Allowing Chrome to send us automatic reports helps us prioritise what to fix and improve in Chrome. These reports can include things such as when Chrome crashes, how much memory you’re using and some personal information.

You can start or stop allowing these reports at any time.

Computer

  1. On your computer, open Chrome.
  2. At the top right, click More More and then Settings.
  3. Under 'People', click Sync and Google Services.
  4. Under 'Other Google Services', turn Help improve Chrome’s features and performance on or off.

Chromebook

  1. At the bottom right, select the time.
  2. Select Settings Settings.
  3. At the bottom, click Advanced.
  4. Under 'Privacy and security', turn Automatically send diagnostic and usage data to Google on or off.

Note: If you’re using your Chromebook at work or school, you might not be able to change this setting. For more help, contact your administrator.

What these reports include 

If Chrome crashes, some personal information might be included in the report. These reports have:

  • Memory related to the crash, which may include page contents, payment information and passwords
  • Your Chrome settings
  • Extensions that you have installed
  • The web page that you were visiting at the time of the crash
  • Your device's operating system, manufacturer and model
  • The country where you’re using Chrome

To find out more about what we do with the info from these reports, read Chrome's privacy policy.

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