Start or stop automatically reporting errors & crashes

Allowing Chrome to send us automatic reports helps us prioritise what to fix and improve in Chrome. These reports can include things such as when Chrome crashes and how much memory you typically use. 

You can start or stop allowing these reports at any time.


  1. On your computer, open Chrome.
  2. At the top-right, click More More and then Settings.
  3. At the bottom, click Show advanced settings.
  4. Under "Privacy", tick or untick the box for "Automatically send usage statistics and crash reports to Google". 


Note: If you’re using your Chromebook at work or school, you might not be able to change this setting. For more help, contact your administrator.
  1. Click your account picture.
  2. Click Settings Settings.
  3. At the bottom, click Show advanced settings.
  4. In the “Privacy” section, tick or untick “Automatically send diagnostic and usage data to Google”.

What these reports include 

These reports usually won't include any personal information about you, but they might include:

  • Your Chrome settings
  • Where you click
  • How much memory is used by Chrome
  • Web pages that you visit that contain phishing or malware
  • Web pages that you visit where you've entered text using speech
  • Your device's operating system, manufacturer and model. 
  • If Chrome crashes while you're using it, some personal information might be included. This will depend on what was happening at the time of the crash.

To learn more about what we do with the info from these reports, read Chrome's privacy policy.

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