Use or fix Flash audio & video

The Adobe Flash plug-in lets you hear and see Flash audio and video content on Chrome on your computer.

Note: Adobe will stop supporting Flash at the end of 2020. Visit the Chrome blog to learn more about how Chrome will work with Flash until 2020.

Let sites play Flash videos, animations and games

Only allow Flash to run on websites that you trust. Some websites might use Adobe Flash Player to harm your computer.

If you quit Chrome, your Flash settings won’t be saved. The next time that you open Chrome, you’ll have to allow Flash again for any sites that you added before.

  1. When you visit a page that you trust and that has Flash content, click Click to enable Adobe Flash Player.
  2. Click Allow.

The site needs Flash to work

If a website isn’t working, you might need to change your settings to allow Flash.

  1. To the left of the web address, click Lock Lock or Info Information.
  2. At the bottom, click Site Settings.
  3. In the new tab, to the right of 'Flash', click Allow.
  4. Go back to the site and reload the page.

Change your Flash settings

Block all sites from using Flash

  1. On your computer, open Chrome.
  2. At the top-right, click More More and then Settings.
  3. At the bottom, click Advanced.
  4. Under 'Privacy and security', click Content settings.
  5. Click Flash.
  6. At the top, turn off Ask first (recommended).

Remove a site that you blocked or allowed

  1. At the top-right, click More More and then Settings.
  2. At the bottom, click Advanced.
  3. Under 'Privacy and security', click Content settings.
  4. Click Flash.
  5. To the right of the site, tap Remove Remove.

Fix problems with Flash

If Flash isn't working or you see the following error messages, try the troubleshooting steps below.

  • Adobe Flash has been blocked because it's out of date
  • Couldn’t load plug-in
  • The following plug-ins were blocked on this page 
  • This plug-in is not supported
  • A plug-in (Shockwave Flash) isn't responding

Step 1: Turn on Flash

Only allow Flash to run on websites that you trust. 

  1. On your computer, open Chrome.
  2. Go to the site with the video or game. 
  3. To the left of the web address, click Lock Lock or Info Information.
  4. At the bottom, click Site Settings.
  5. In the new tab, to the right of 'Flash', click Allow.
  6. Go back to the site and reload the page.

Step 2: Update Flash

  1. On your computer, open Chrome.
  2. In the address bar at the top, enter chrome://components and press Enter.
  3. Look for 'Adobe Flash Player'.
  4. Click Check for update.
  5. If you see 'Component not updated' or 'Component updated', you're on the latest version.
  6. Go back to the page with the Flash content. If it doesn't open automatically, at the top-left, click Reload Reload.

Step 3: Update Chrome

  1. On your computer, open Chrome.
  2. At the top-right, click More More.
  3. Click Update Google Chrome. If you don't see this button, you're on the latest version.
  4. Click Relaunch.
Having problems updating Chrome? Learn how to fix Chrome update problems.

Step 4: Reinstall Flash

Make sure that you only install Flash from Adobe's website.
  1. On your computer, open Chrome.
  2. Go to adobe.com/go/chrome.
  3. Under 'Step 1', select your computer's operating system.
  4. Under 'Step 2', choose the option that lists 'PPAPI'.
  5. Click Download now, and follow the steps to install Flash.

Fix other Flash errors 

'The following plug-in has crashed' or you see the Plug-in icon Plugin

  1. If Flash doesn't restart automatically, force it to close:
    1. At the top-right, click More More.
    2. Click More Tools and then Task Manager.
    3. Select 'Plug-In: Shockwave Flash'.
    4. Click End process.
  2. Close the Task Manager window, and go back to the page with the Flash content.
  3. At the top-left, click Reload Reload.

You don't see Flash settings

If you’re using a work or school device, your organisation might not let you change Flash settings.

You can't change your Flash settings

If you’re using a work or school device, your organisation might not let you change Flash settings.
 

If you're an administrator for a work, school or other group, learn more about managing the default Flash settings for your organisation.

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