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Fix problems with Chrome sync

If you see a sync error, or if new changes aren't showing up on your other devices, you can take steps to fix the problem.

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Fix a sync error

  1. On your Android device, open the Chrome app Chrome.
  2. At the top-right, tap More More and then Settings.
  3. At the top, tap your name.
  4. Tap Sync.
  5. Next to 'Sync isn't working', follow the instructions.

You don't see a sync error

If your bookmarks, search history or other browsing data aren't syncing properly, but you don't see an error message, try turning sync off and back on.

  1. On your Android device, open the Chrome app Chrome.
  2. At the top-right, tap More More and then Settings.
  3. At the top, tap your name.
  4. Tap Sync.
  5. Next to 'Sync', switch off the setting.
  6. Open the Settings app Settings.
  7. Tap Apps and then Chrome.
  8. Tap Force stop and then OK.
  9. Open the Chrome app Chrome.
  10. At the top-right, tap More More and then Settings.
  11. At the top, tap your name.
  12. Tap Sync.
  13. Next to 'Sync', switch on the setting.

If the steps above don't work, check the Android sync setting on your device.

  1. On your Android device, open the Settings app Settings.
  2. Tap Accounts.
  3. At the top-right, tap More More.
  4. Make sure that the box next to 'Auto-sync data' is ticked.

Megan is a Google Chrome expert and the author of this help page. Help her improve this article by leaving feedback below.

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