Use your camera and microphone

You can use your camera and microphone for sites in Chrome. 

  1. Open Chrome Chrome.
  2. Go to a site that wants to use your microphone and camera.
  3. When prompted, choose Allow or Block.
    • Allowed sites: Sites can start to record when you're on the site. If you're using a different Chrome tab or a different app, a site can't start recording.
    • Blocked sites: Some sites won't work if you block them. For example, you won't be able to join a video conference

Change a site's camera and microphone permissions

  1. Open Chrome Chrome.
  2. At the top right, click More More and then Settings.
  3. At the bottom, click Advanced.
  4. Under 'Privacy and security', click Site settings.
  5. Click Camera or Microphone.
    • Turn Ask before accessing on or off.
    • To remove an existing exception or permission, to the right of the site, click Delete Delete .

If you're using a Chrome device at work or school, your network administrator can set camera and microphone settings for you. In that case, you can't change them here. Learn about using a managed Chrome device.

Turn on permissions in computer settings

If you use MacOS Mojave and your camera or microphone isn't on in your system preferences, Chrome may ask permission to use your camera or microphone. To use your camera or microphone in Chrome:
  1. In the dialogue, select Open preferences
  2. To enable camera or mic permissions: 
    • Camera: Click Camera and then Select the tick box next to 'Google Chrome'. 
    • Microphone: Click Microphone and then Select the tick box next to 'Google Chrome'. 
  3. Your computer may ask if you want to quit to save changes. To save changes, click Quit now
Change Adobe Flash camera and microphone access

If you visit a site using Adobe Flash Player, it can also ask to use your microphone and camera.

You can Allow or Deny Flash's use of your camera and microphone.

  • Microphone Flash microphone icon: Pick which microphone to use and adjust the volume.
  • Camera Flash camera icon: Pick which camera to use.

If you're using a Chrome device at work or school, your network administrator can set camera and microphone settings for you. In that case, you can't change them here. Learn about using a managed Chrome device.

Fix problems with your mic

If your microphone isn’t working, try these steps:

Step 1: Make sure that you aren't muted

If you’re using a headset, make sure that the mute switch on the cable is off. Also, make sure that you aren't muted on the website (such as Google Hangouts or Skype).

Step 2: Check your system settings

Make sure that your microphone is the default recording device, and that recording levels are correct:

Step 3: Contact your manufacturer

If you’re still having problems, contact your microphone’s manufacturer.

Fix problems with your camera

Step 1: Check your site permissions in Chrome 

Make sure that you allow camera access on the site that you want to use. You can allow all sites to use your camera, or just the specific site that you’re on. 

Learn more about site permissions.  

Step 2: Check your system settings

Make sure that you select the camera that you want to use and that levels are correct:

Step 3: Troubleshoot issues with Hangouts Meet

If you have trouble, learn how to troubleshoot issues with Hangouts Meet.

Step 4: Restart your call and computer

  1. Exit and rejoin the video call.
  2. Restart your computer.

Step 5: Contact your manufacturer

Contact your camera’s manufacturer.
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