Error 7

Are you receiving this error when updating Google Chrome? If so, see the update error article instead.


This error is most likely due to a problem with the Application folder on your computer during the installation process.


To resolve this issue, delete the Application folder, then try installing again. Follow these steps (for Windows):

  1. Go to the Start menu > Run.
  2. Enter one of the following commands in the text field, depending on your operating system.

    Chrome is installed to your local user profile:

    • Windows XP: %USERPROFILE%\Local Settings\Application Data\Google\Chrome
    • Windows Vista: %USERPROFILE%\AppData\Local\Google\Chrome

    Chrome is installed to your program files:

    • Windows XP/Vista/7/8 32-bit: %PROGRAMFILES%\Google\Chrome
    • Windows 64-bit: %PROGRAMFILES%\..\Program Files (x86)\Google\Chrome
  3. Click OK.
  4. Delete the Application folder. If you're having difficulty deleting this folder, check for active Google Chrome processes on your computer and end them. Here are a few ways to locate and shut down these processes:
    • Press Ctrl+Alt+Delete on your keyboard and click Task Manager. Click the Processes tab and end every process that includes "google" or "chrome" in its name.
    • Download a third-party program called Process Explorer at Use its Find menu to search for "Chrome/Application," then end all resulting processes.

    Now try deleting the Application folder again.

  5. Once the Application folder is deleted, try installing Google Chrome again.

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