Error 101


These errors occur when the Google Chrome installer is unable to create a temporary directory on your computer during the installation process.


Check the permission for your temporary folder.

  1. Enter the keyboard shortcut Windows key +E to open Windows Explorer.
  2. In the Windows Explorer window that appears enter the following in the address bar:
    • Windows XP: %USERPROFILE%\Local Settings
    • Windows Vista/ Windows 7/ Windows 8: %USERPROFILE%\AppData\Local
  3. Right-click the Temp folder.
  4. Select Properties.
  5. Click the Security tab.
  6. In the "Group or user names" section, select your user profile name.
  7. In the permissions section, verify that the checkboxes for "Read," "Write," and "Read & Execute" permissions in the "Deny" column are not selected.
  8. Click Apply.
  9. Click OK.

Try installing the browser again.

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If you continue to experience this error, please give us more details.

Laura is a Google Chrome expert and author of this help page. Leave her feedback about the page.

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