Manage Chromebook printing with PaperCut

Print from your Chromebooks to any brand of printer—no matter how old—with PaperCut Mobility Print.

Your users can quickly self-discover and set up printers, regardless of their operating system or brand of printer, using PaperCut Mobility Print™. This free product from PaperCut™, a Premier Partner specializing in print management, enables users from managed and unmanaged Chromebooks to easily print in a school or enterprise setting. Download PaperCut Mobility Print for free.

PaperCut Mobility Print is suitable for mixed environments (Chrome OS, macOS, Windows, Android, and iOS). Printers are automatically detected and eliminates the need to deploy printer drivers.

Cloud printing is available from early 2020, enabling authorized printing from any device outside of the workplace network or whilst connected to an untrusted guest network. In this future release, Mobility Print will optimize print job delivery by keeping jobs local when possible, and sending jobs compressed and encrypted via the cloud when not connected to the local network. See the steps below to learn how to implement Chromebook printing with Mobility Print. 

PaperCut Mobility Print and PaperCut NG/MF

If you run PaperCut Mobility Print with one of PaperCut’s Print Management products, you can also end anonymous printing, securely release print jobs, set print quotas, and get visibility of printing in your organization. 

Set up Mobility Print for Chromebooks

Before you begin

PaperCut Mobility Print needs to run on a system (server or desktop) that is permanently connected to your network. This cannot be a DNS server or domain controller. It can be:

  • an existing print server
  • if you are migrating from Google Cloud Print, then you can use the same computer you ran the Google Cloud Print Connector on 
  • a new system, such as a desktop, that’s permanently left on
  • a virtual machine 

Note: A virtual machine needs its own IP address so it can’t be behind a Network Address Translation.

Step 1: Install and set up PaperCut Mobility Print

  1. Download PaperCut Mobility Print for your platform.
  2. Run the file, accept the agreement, click Next, then click Install.

This tool now automatically opens the Mobility Print Admin interface, discovers and publishes all the print queues on this server.

Step 2: Make Mobility Print available for all users

If there are unmanaged Chromebooks in your environment, share the setup page link with your users. You can find this link at the bottom of the Mobility Print Admin interface. 

For managed Chromebooks, see the instructions below.

  1. Sign in to your Google Admin console.

    Sign in using your administrator account (does not end in @gmail.com).

  2. From the Admin console Home page, go to Devicesand thenChrome management.

    If you don't see Devices on the Home page, click More controls at the bottom.

  3. Click User & browser settings
  4. On the left, select the organizational unit where you want to apply the settings. For all users, select the top-level organizational unit. Otherwise, select another organizational unit to make settings for its users. 
  5. Scroll down and click on the apps & extensions page link.  
  6. Click on the + button, and select Add from Chrome Web Store.
  7. In the search field, enter PaperCut Mobility Print.
    The app is displayed under the search text.
  8. Click the Select button.
  9. Click on the Mobility Print installation policy option Allow install and change it to Force install
  10. Click Save to apply your changes.

Step 3: Enroll the Chromebook as a managed device

  1. Connect the Chromebook to your organization’s Wi-Fi.
    This must be your organization’s Wi-Fi, because the Chromebook needs to connect to the Mobility Print server.
  2. Click Accept and continue
  3. Press Ctrl+Alt+E.
    The Enterprise Enrollment screen is displayed.
  4. Sign in as an administrator.
  5. Click Done.

You can now distribute the Chromebooks to your users.

Show your users how to print

Have your users print by following these steps:

  1. Press Ctrl+P.
  2. Select a Mobility Print printer.
    This is any printer with the PaperCut icon next to it.
  3. On the Print screen, click Print.
    A one-off Sign In screen is displayed.
  4. Check the Remember Me box and then click Sign in with Google.
    The user’s job is authenticated and sent to the printer. Or, in a Find Me environment, the user can go to any printer and release their print job there.

Note: Printing from Android apps is slightly different. For more information, see Print from a Chromebook.

From now on, the user’s print jobs will always be authenticated.

Resources

Visit PaperCut’s site for additional documentation and support.

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