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Active Directory authentication logs

You can collect log files to help troubleshoot failed actions on integrated systems.

To collect logs and report issues:

  1. Turn logging on.

    Note: Logging is turned off automatically after 30 minutes.

  2. Perform the failed action that you want to log.
  3. Open Chrome.
  4. Go to file:///var/log/messages and save the contents of the file.
  5. On Chrome version 61 or above: Go to file:///var/log/authpolicy.log and save the contents of the file.
  6. Create a bug report:
    1. Go to the Chromium website to log a new bug.
    2. Click New Issue
    3. Enter Chrome version information and click Next.
    4. Select the Enterprise button and click Next.
    5. Enter a description of the issue, attach your log files, and click Submit.
  7. Turn logging off.

Turn on and off authentication logging

To enable logs from the enrollment screen or the authentication screen:

  1. On a Chrome device, press Ctrl + Alt + T to open crosh terminal.
  2. Run the following command:
    authpolicy_debug 3

To disable logs from the enrollment screen or the authentication screen:

  1. On a Chrome device, press Ctrl + Alt + T to open crosh terminal.
  2. Run the following command:
    authpolicy_debug 0
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