Get support

Here's who to contact for support for Chrome devices for Work and Education. You can also troubleshoot your issue using our online tools. For complete information on Chrome for Work and Education, see the help center.

Hardware support

For hardware issues, please contact the device manufacturer's repair center.

Manufacturer Region Phone support Support page
Acer USA, Canada   Read More
Japan   Read More
Global Read More Read More
ASUS USA, Canada 1-888-606-ASUS (606-2787) Read More
Japan   Read More
Dell Global Read More Read More
Google Global Read More Read More
HP USA, Canada 1-800-334-5144 Read More
Japan   Read More
Lenovo US 1-800-426-7378 Read More
Global Read More Read More
Samsung USA 1-866-SAM-4-BIZ (726-4249)  
Canada 1-800-749-0205  

Software and services support

See What's supported? for a detailed list of what we support.

Phone support

Phone support is available for customers who purchase Chrome device licenses or who have a Google Apps support PIN. Before you dial the number, please make sure you have your PIN ready.

You can find your support PIN in the Google Admin console under Support > Chrome Management for Chrome device support, and under Support > Google Apps for Chrome browser support.

U.S. Toll Free: 1-877-355-5787

International: +1-646-257-4500

For a list of local support contact phone numbers by country, see our worldwide phone number list.

Google for Work Support Center

To manage your organization's support cases online, you can open a support case in the Google for Work Support Center. You can also Learn more about the Support Center.

Tips for contacting support:

If you did not purchase Chrome device management licenses, see the Chromebook support options for consumers.

Troubleshooting resources


Chrome devices

Chrome browser