Hangouts Chat is now Google Chat. You might temporarily see references to both names until this change rolls out everywhere.

Use the Jira bot

Use the Jira bot in Google Chat to get messages about updates to your Jira Software projects. The bot sends messages from Jira to Chat.

Before you begin

  • You need permission from your Google Workspace administrator to install bots.
  • You need to add the bot to Chat.
    Learn how to Find bots and add them to Chat.
  • Using your Jira administrator privileges, install the Chat Jira plugin from the Atlassian Marketplace.

Set up the Jira bot in Chat

  1. Open Chat.
  2. Open a direct message with the bot or go to a space with the bot.
  3. Enter domain.atlassian.net, where domain is your Jira cloud site. In spaces, enter @Jira domain.atlassian.net.
  4. Click Configure.
    The configuration window opens.
  5. Under Choose Project, click the Down arrow "" and select the Jira project to get notifications for.
  6. Under Thread messages by, select Thread by project or Thread by issue.
  7. Check the boxes for the items you want to get notifications about in Chat.
  8. Click Save.
You need to set up notifications in each space where you add the bot. The bot sends notifications to all spaces where it's a member.

Change bot settings

  1. Open Chat.
  2. Open a direct message with the bot or go to a space with the bot.
  3. Enter configure. In spaces, enter @Jira configure.
    The settings page opens.
  4. Change the settings as needed.
  5. Click Save.

Delete bot settings

  1. Open Chat.
  2. Open a direct message with the bot or go to a space with the bot.
  3. Enter delete config. In spaces, enter @Jira delete config.

Removing the bot from a space deletes the bot settings.

Using the bot in spaces

To use the bot in spaces, you need to explicitly @mention the bot in each message to the bot (including in replies to messages from the bot). The @mention confirms you're sending the message to the bot and not to others in the space.



Google, Google Workspace, and related marks and logos are trademarks of Google LLC. All other company and product names are trademarks of the companies with which they are associated.

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