Classic Hangouts will be replaced by Google Chat. Learn about the switch from classic Hangouts to Google Chat.

I’m not getting Google Chat notifications

If you don’t get notifications, check your Google Chat notification settings. Learn how to turn Google Chat notifications on or off.

Make sure notifications are turned on for the device and browser you use with Google Chat.

Allow notifications in your computer’s operating system

  • Each computer operating system has different steps to turn on notifications. For more info, go to your operating system’s online help.
  • Some computer operating systems have settings that mute notifications. If you don’t get Google Chat notifications, go to your operating system’s online help and make sure notifications aren’t muted.

Allow Google Chat notifications in your browser

Allow Google Chat notifications in Google Chrome

  1. On your computer, open Chrome Chrome.
  2. At the top right, click Customize and control Google Chrome More and then Settings.
  3. On the left, click Privacy and security
  4. Click Site Settings and then Notifications.
  5. Find the Chat and Mail entries. 
    •  If they’re listed under “Not allowed to send notifications,” turn on permission to send notifications. On the right, click More actions More and then Allow.
    • If they’re listed under “Allowed to send notifications,” notification permissions are turned on.
    • If they’re not listed on screen, you can manually add them. Next to “Allowed to send notifications,” click Add. Then, enter the addresses:

Allow Google Chat notifications in other browsers

Each browser has different steps to turn on notifications. For more info, go to your browser’s online help.

Occasionally not receiving notifications

If you occasionally miss Google Chat notifications, follow these steps.

Close the mobile app

Close the Google Chat or Gmail mobile app. When an app is open, notifications appear there. Notifications don’t appear when you’re:

Find out where you get notifications

Check where you receive notifications. 

If you’re using chat.google.com:

  1. On your computer, go to Google Chat.
  2. At the top right, click Settings ""
  3. Under "Desktop notifications," check if the "Show an example" option shows. 
    • If you can find “Show an example,” you get Google Chat web notifications at chat.google.com. 
    • If you can’t find “Show an example,” you get Google Chat notifications in another browser tab or in the Chat app itself. 

If you’re using Gmail:

  1. On your computer, open Gmail.
  2. At the top right, click Settings "" and then See all settings.
  3. At the top, click the Chat and Meet tab.
  4. Next to "Chat notifications settings," click Manage chat settings.
  5. Under "Desktop notifications," check if the "Show an example" option shows.
    • If you can find “Show an example,” you get Google Chat web notifications in Gmail. 
    • If you can’t find “Show an example,” you get Google Chat notifications in another browser tab or in the Chat app itself.

No notifications for a specific space or group conversation

Make sure notifications are turned on for the space or group conversation. Learn how to turn on notifications for a specific space or group conversation.
Tip: Notification settings for spaces and group conversations are the same in the web and mobile versions of Google Chat. If you change notification settings for a space or group conversation on the web, the same settings apply on your mobile app.

No notifications for a specific 1:1 conversation

Make sure notifications are turned on for the conversation. Learn how to turn on notifications for a specific 1:1 conversation.

Tip: Notification settings for a 1:1 conversation are the same in the web and mobile versions of Google Chat. If you change notification settings for a conversation on the web, the same settings apply on your mobile app.

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