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Google Chat will be replaced by Hangouts on June 26, 2017. Learn how to use Hangouts.

Chat won't load


After clicking Sign into chat, nothing happens. No error is shown.


A conflict with software on your computer, browser cache that needs to be cleared, or a temporary problem on the server.


Follow the instructions here. If they don't resolve your issue, you'll have a chance to report the problem to us.

Megan is a Google Chat expert and the author of this help page. Help her improve this article by leaving feedback below.

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