Google Hangouts is being replaced by Google Chat. Learn about the switch from Google Hangouts to Google Chat.

Turn Google Chat notifications on or off

Notifications appear on the devices that you used most recently. If you’re not active in Chat, notifications appear on all devices that are signed in to your Google Account.

You’ll automatically get notifications when you create or respond to a message, or if you’re @mentioned.

You can turn off automatic notifications or customise your notifications by:

  • Device
  • Conversation
  • Space
  • Thread

You can customise notifications within the product that you use, such as Google Chat or Gmail. You can set up email reminders for messages that you haven’t read in more than 12 hours.

Tip: If you have multiple Google Accounts, you can set different notification settings for each account.

Turn Google Chat notifications on or off 

Turn on notifications

Turn on notifications in the Google Chat app

  1. Open the Chat app "".
  2. At the top left, tap Menu "" and then Settings "".
  3. Under 'Notifications', turn 'Mobile notifications' on.

Tip: If you don’t get notifications, make sure that 'Do not disturb' is off and notifications in your mobile device settings are on.

Turn on Google Chat notifications in the Gmail app

  1. Open the Gmail app .
  2. At the top left, tap Menu Menu and then Settings "".
  3. Select your account.
  4. Under 'Notifications', tick the box next to 'Chat notifications'.

Tip: If you don’t get notifications, make sure that 'Do not disturb' is off and notifications in your mobile device settings are on.

Turn off notifications

Turn off notifications in the Google Chat app

  1. Open the Chat app "".
  2. At the top left, tap Menu "" and then Settings "".
  3. Under 'Notifications', turn 'Mobile notifications' off.

Tips: 

Turn off Google Chat notifications in the Gmail app

  1. Open the Gmail app .
  2. At the top left, tap Menu Menu and then Settings "".
  3. Select your account.
  4. Under 'Notifications', untick the box next to 'Chat notifications'.

Tips: 

Customise Google Chat notifications 

Customise notifications for a specific space or group conversation

  1. Open the Chat app "" or Gmail app .
  2. At the bottom, tap Chat "" or Spaces Rooms.
  3. To open a conversation, tap the name of the space or the group direct message.
  4. At the top, next to the space or group direct message name, tap the right arrow Right arrow.
  5. Tap Notifications.
  6. Select an option: 
    • Notify always: Get push notifications and a notification dot for all new messages. 
    • Notify less: Get push notifications and a notification dot when you're @mentioned, when a thread that you follow gets a new message, or if someone in the conversation uses '@all'. 
      • For spaces with threads: To get a notification when someone starts a new thread, tick the box next to 'Also notify for the first message of new threads'.
    • Notifications off: You won’t get any push notifications, but @mentions and @all continue to get a notification dot.
Tip: Even if you turn off notifications, you'll still get a red notification dot for @mentions and direct messages. 

Turn notifications on or off for a specific 1:1 conversation

  1. Open the chat app "" or Gmail app .
  2. At the bottom, tap Chat "".
  3. Open a 1:1 conversation.
  4. At the top, next to the person's name, tap the right arrow Right arrow.
  5. Turn 'Notifications' on or off.

Set notification sounds in the Google Chat app

  1. Open the Chat app "".
  2. At the top left, tap Menu Menu and then Settings "".
  3. Under 'Notifications', tap Notification sound.
  4. In the window that appears, tap Go to settings.
  5. Under 'Notification category', tap Advanced  and then Sound.
  6. On the 'Phone ringtone' screen, pick the notification sound that you want to use.
Tip: To turn off notification sounds, select None.

Set Google Chat notification sounds in the Gmail app

  1. Open the Gmail app .
  2. At the top left, tap Menu Menu and then Settings "".
  3. Tap General settings and then Manage notifications and then Chat and spaces and then Sound.
  4. On the 'Sound' screen, pick the notification sound that you want to use.
  5. On some Android phones, to save your notification sound, tap Save at the top right.

Troubleshoot issues with Google Chat notifications

Prevent multiple notifications

To avoid duplicate mobile notifications from the Gmail and Chat apps, in your device’s settings, turn off Google Chat app notifications.

  1. On your device, open the Settings app.
  2. Tap Notifications and then App settings and then Chat.
  3. Turn 'All Chat notifications' off.
Tip: For more info, visit Stop extra chat notifications.

Not receiving notifications

If you don’t get notifications, visit I’m not getting Google Chat notifications.

Where notifications appear 

When the Google Chat mobile app is open, notifications appear there. Notifications don’t appear:

While the Chat app is open, the message 'You're receiving Chat notifications here' appears. Learn more about the Chat standalone app.

Important: Your profile picture may appear on the notifications of incoming chat messages from you if the receiver uses an iPhone or iPad. Learn more about how to change your profile picture.

Related resources


Google, Google Workspace and related marks and logos are trademarks of Google LLC. All other company and product names are trademarks of the companies with which they are associated.

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