Google Hangouts is being replaced by Google Chat. Learn about the switch from Google Hangouts to Google Chat.

Get started with Google Chat

Important: Google Chat is now available in early preview for personal Google Accounts on Android and desktop. When you turn on Google Chat in Gmail settings, you can test the experience and features. You may not be able to switch back to classic Hangouts in Gmail settings.

You can message a person or group in Google Chat the same way you do in classic Hangouts, but with enhanced features. Google Chat is available in Gmail. You can also use Google Chat on the web and on mobile with apps for Android, iOS, and desktop.

To help us improve, you can send feedback in Google Chat or in Gmail


  • Your existing conversations in classic Hangouts are shown in Google Chat. 
  • You can use Google Chat to continue conversations with people who use classic Hangouts. 
  • New messages from users in classic Hangouts will also show up for you in Google Chat.

If you use a Google Workspace account for work or school, you may already use Google Chat. Do I have classic Hangouts or Google Chat?

Sign in to Google Chat

  1. In the Google Play store, download Google Chat or the Gmail app.
  2. Open the app.
  3. If prompted, sign in to your Google Account to send and receive messages.
Tip: Learn how to turn on Google Chat in Gmail.

Understand Google Chat symbols

Symbol Description Learn more
Add a Drive file Attach a file to a message
"" Send feedback
Add event Schedule a meeting Schedule & share a Google Calendar meeting
"" Search for people, words, or spaces Search chat messages
insert photo Select a photo to send Attach a file to a message
Start a video meeting Start a video meeting Start a video meeting
"" Take a photo to send
Add View more compose options
"" Add formatting to text Add formatting to your Google Chat messages

Change your profile photo or name

Profile photo

Google Chat displays your Google Account's profile photo. If you update your photo for Chat, it's updated for other Google services. Add or change your profile photo.

Profile name

Google Chat displays the name on your Google Account. Change your profile name.

Tip: To change your name on a work or school account, contact your administrator. Who is my administrator?

Send feedback in the Chat app

  1. Open the Google Chat app "".
  2. Go to the area in Chat that you have trouble with.
  3. At the top left, tap Menu Menu and then Send feedback.
  4. Enter your comments into the box. 
    Optional: If a screenshot would help explain your feedback to our support team, leave the box next to “Screenshot” checked. If you don’t want to include a screenshot, uncheck the box.
  5. At the top right, tap Send .

Tip: In your feedback, try to share as much detail about the problem or suggestion as you can.

Related articles

Google, Google Workspace, and related marks and logos are trademarks of Google LLC. All other company and product names are trademarks of the companies with which they are associated.

Was this helpful?
How can we improve it?
Clear search
Close search
Google apps
Main menu
Search Help Center