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Google Chat will be replaced by Hangouts on June 26, 2017. Learn how to use Hangouts.

The plug-in isn't using the right microphone, speaker or webcam device

If the Hangouts plugin is not using the correct microphone, speaker or webcam device, please check that the device you wish to use is properly plugged into your computer and that no other open programs are using it. Once you have done so, you can change your settings.

Megan is a Google Chat expert and the author of this help page. Help her improve this article by leaving feedback below.

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