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Google Chat will be replaced by Hangouts on June 26, 2017. Learn how to use Hangouts.

Verifying your device settings

After installing the Hangouts plugin, you can verify your settings to ensure that you are properly enabled to place and receive voice and video calls. To access your voice and video chat settings:

  1. Click the down arrow at the top of your chat list. 
  2. Select Chat settings from the menu.
  3. Click Verify your settings.

If your camera is properly enabled, you should see the video from it on the right hand-side. To test the mic, simply speak aloud. If your mic is configured, you should notice a change in the meter next to the blue microphone icon. Lastly, click play the test sound to verify your speaker settings. If you have difficulty with any of these, please use this troubleshooter.

Megan is a Google Chat expert and the author of this help page. Help her improve this article by leaving feedback below.

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