Keeping contacts visible in the chat list

While you can sort your chat list by popularity or alphabetically, it is possible to always make a contact appear in your list regardless of your list's sorting settings or your contact's status.

To make a contact always show:

  1. In the Search people box at the top of the chat list, type the name of the contact you'd like to always show.
  2. From the resulting menu, click Show in chat list.

If you mark a contact to always show in one Google product, like Gmail, they will also always show in your chat list in other Google products like orkut.

If, in the future, you would no longer like this contact to always show, you can repeat the steps above to uncheck the Show in chat list option.