I'm experiencing an echo

Echoes while using voice and video chat are caused by feedback between the speakers and microphone. If you hear an echo while talking, the problem is likely on your contact's end. We recommend reducing the microphone and speaker volume or changing the speaker orientation on both sides to ensure that the speakers are not too close to the microphone. It's also possible for one side to mute while the other side is talking to reduce this feedback. Either party can mute by clicking the blue microphone icon in the chat window. Clicking it a second time (while it is crossed-out) will unmute.

The best way to avoid echo is to utilize headphones on both ends of the call.

Chat author image

Caroline is a Hangouts expert and author of this help page. Leave her feedback below about the page.

How helpful is this article:

Feedback recorded. Thanks!
  • Not at all helpful
  • Not very helpful
  • Somewhat helpful
  • Very helpful
  • Extremely helpful