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Google Chat will be replaced by Hangouts on June 26, 2017. Learn how to use Hangouts.

Can't call a Google Apps user

If you are unable to call a G Suite friend in your contact list, voice and video chat may be disabled for their domain. Please ask your friend to check with their domain administrator to see if voice and video chat is enabled for their account.

Megan is a Google Chat expert and the author of this help page. Help her improve this article by leaving feedback below.

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