Summarise chats in Google Chat

If you're a Google Workspace user, conversation summaries are now available automatically by default in spaces with many read and unread messages. Some users can use Gemini to request summaries for read and unread conversations in Home.

Turn conversation summaries in spaces on and off

To stay updated on long, read and unread conversations where you're a member, use conversation summaries. When you turn on conversation summaries, they:

• Are proactively shown for group DMs and spaces with many unread messages.

• Summarise conversations in English.

Important: Conversation summaries are only available for Google Workspace accounts.

Turn conversation summary on and off in Google Chat

1. On your computer, open Google Chat.
2. Click Settings Message and media Conversation summary.
3. Turn on or off the toggle to turn on or off the conversation summary in the chat.

Note: This setting doesn't completely disable chat summaries. When the toggle is on, chat summaries appear in spaces and group DMs with many unread messages. When the toggle is off, you'll see a 'Summarise unread' option instead.

Turn conversation summary on and off for Chat in Gmail

1. On your computer, open Gmail.
2. Click Settings See all settings Chat and Meet.
3. Click Manage chat settings Message and media Conversation summary.
4. Turn on or off the toggle to turn on or off the conversation summary in the chat.

Note: This setting doesn't completely disable chat summaries. When the toggle is on, chat summaries appear in spaces and group DMs with many unread messages. When the toggle is off, you'll see a 'Summarise unread' option instead.

Use Gemini summaries for read and unread conversations

Important:

• This feature requires an eligible Google Workspace subscription. Learn about Gemini features and plans.
• This feature is available in selected supported languages. Learn about supported languages for summaries in Home.

You can use Gemini to show summaries for read and unread conversations that include 1:1 direct messages, group direct messages, spaces and threads. Summaries aren't available for:

• Messages with apps
• Conversations with history turned off

Tip: To enable conversation and space summaries in Home, turn on smart features in Gmail.

Summarise read and unread conversations in Home

You can choose to summarise a specific read and unread conversation in Home.

1. On your computer, open Google Chat or Chat in Gmail.
2. Hover over the conversation that you want to summarise in Home.
3. Click Summarise.

Summarise unread messages in a conversation

1. On your computer, open Google Chat or Gmail.
   • In Gmail: On the left, click Chat .
2. Choose a conversation with unread messages to summarise.
3. Click Summarise unread.
   • Under the 'Recent discussions' section, you can find a summary list of your recent unread messages.
4. Click Close summary.

Tip: For conversations with many unread messages, summaries automatically expand without the need to click.

Give feedback about Gemini conversation summaries

Google Workspace with Gemini is constantly learning and may not be able to support your request. Because feedback may be human readable, please do not submit data that contains personal, confidential or sensitive information.

If you get a suggestion that's inaccurate or that you feel is unsafe, you can submit feedback. Your feedback can help improve AI-assisted Workspace features and broader Google efforts in AI.

1. At the bottom of the generated output, click Good suggestion or Bad suggestion .
2. In the pop-up window, you can select the data that you want to share along with your feedback, including additional context and outputs. If you don't want to share certain data, you can untick it.
   • If you select Bad suggestion , select Next to select the issue that you found and enter additional feedback.
3. Click Submit.

To provide general feedback on this feature, at the top, go to Help Send feedback to Google. Learn more about sending feedback in Chat.

To report a legal issue, create a request.

Learn about Gemini feature suggestions

• Gemini feature suggestions don't represent Google's views, and should not be attributed to Google.
• Don't rely on Gemini features as medical, legal, financial or other professional advice.
• Gemini features may suggest inaccurate or inappropriate information. Your feedback makes Gemini more helpful and safe.
• Enterprise end users can submit feedback about their experience using this feature. End users are informed before they submit feedback that the feedback data shouldn't contain personal, sensitive or confidential information.