Hangouts system requirements on a computer

To use Hangouts, your computer must meet the following requirements:

Supported browsers and operating systems

Hangouts supports the current version and the 2 previous major releases of the browsers listed below on a rolling basis.

Hangouts supports the current version and the 2 previous major releases of the operating systems listed below on a rolling basis. 

  • Mac OS X
  • Windows
  • Chrome
  • Ubuntu and other Debian based Linux distributions

Specifications for sending and receiving messages

  • You can have a group Hangout with up to 150 people. 

Requirements and specifications for video calls

There are a few specifications and limitations of video calls that you should be aware of:

  • Video calls can have a maximum of 10 participants.
  • There's a 150 minute check-in to make sure you're still there (for Google Apps for Work, the check-in is after 12 hours).
  • You need to have a broadband connection to the Internet.
  • We recommend using USB web cameras and BlackMagic devices for the best video call experience. Other devices, like virtual cameras, may not work with Hangouts.
If you have Google Apps for Work, you may be able to have a video call with up to 15 participants. Learn more about additional features available with Google+.

Processor Minimum Requirements:

  • Any 2 GHz dual core processor or greater.

Bandwidth

  • For 1:1 connections we suggest a 1 mbps/1 mbps (up/down)
  • For group video connectivity we suggest 1 mbps/2 mbps (up/down)
More details about bandwidth

The bandwidth used by Hangouts is adaptive and will vary to provide the best experience for the given conditions of the participants’ network. Here is a guide for the minimum and maximum bandwidth requirements and expectations:

Minimum bandwidth required:

  • Outbound from the participant: 300 kbps
  • Inbound to the participant: 300 kbps

Ideal bandwidth for the best experience:

  • Outbound from the participant: 2.6 mbps
  • Inbound to the participant: 2.6 mbps

With group video calls of more than 2 people you can expect bandwidth usage in ideal situations to be:

  • Outbound from the participant in all situations: 2.6 mbps
  • Inbound to the participant with 5 participants: 3.2 mbps
  • Inbound to the participant with 10 participants: 4.0 mbps

 

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Caroline is a Hangouts expert and author of this help page. Leave her feedback below about the page.

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