Grant your users privileges to resell and manage Google Workspace and other services that use the Google Admin console.
Set up Google Workspace reseller admins
Give the user an account at your Cloud Identity or Google Workspace reseller account. Then assign the Reseller Admin role, or create a custom role with specific reseller permissions.
Note: The Reseller Admin role and reseller privileges don't grant access to your organization's Google Admin console.
Assign the Reseller Admin role
The Reseller Admin role grants access to all features in the Manage Reseller Tools table below, including:
- Resale of Google Workspace in the Partner Sales Console.
- Manage cases in the Customer Care Portal. Learn more
- Access to your customers' Google Admin console (if allowed by the customer). Learn more
- Billing information and Support settings.
- Reseller-related APIs.
Assign a custom reseller role
Grant specific Google Workspace Reseller privileges to your admins or support team. For example, let an admin access only the Billing page in the Partner Sales Console.
- Review the reseller privileges below.
To let your admins use only the Customer Care Portal, assign the privileges, View Customers and Access Customer's Cases.
- Create a custom administrator role. Learn more
- Assign the custom role to the admin. Learn more
Note: Users who have only reseller privileges bypass your organization's Admin console when they sign in.
Reseller privilege | Permissions in the Partner Sales Console |
---|---|
Manage Reseller Tools |
The top-level privilege that provides access to all reseller features for Google Workspace and other services that use the Google Admin console. |
Customers |
The Customers privilege includes all customer privileges listed below: Add, View, Edit, Transfer, and Access Customers' Admin console and Admin SDK. |
Add Customers |
|
View Customers |
|
Edit Customers |
|
|
|
Access Customers' Admin console and SDK |
* Also requires the View Customers privilege.
|
Access Customer's Support Cases |
* Also requires the View Customers privilege. View and manage your customers' support cases in the Customer Care Portal. |
Profile |
The Profile privileges give admins to access to the Partner Sales Console Settings page. Learn more
|
Billing |
|
Deployment | Deprecated. Doesn't grant access or privileges. |