Search and view customers

You can search, filter, and sort your customers.

View your customers

The Customers page lists the following information for each of your customers.

Column Description
Name Click a customer's name to view their account.
Domain The customer's primary domain. For Google Workspace customers, the domain name isn't synchronized with the customer's Admin console. If the customer changes their domain in the Admin console, update the customer's contact information in the Partner Sales Console.
Subscriptions The number of subscriptions and their status. 
Renewal date (Not shown if you resell only Google Cloud) Lists the subscription with the earliest renewal date. Uses UTC time zone (-7 PDT and -4 EDT). Subscriptions on a Flexible Plan and Google Cloud subscriptions don't have a renewal date.
Creation date Date the customer was created.

Product logos representing a customer’s subscriptions.

License usage Number of licenses used and the license cap.
Billing account regions The regions associated with the billing accounts used to pay for the customer’s subscriptions.
Billing account currencies

The currencies associated with the billing accounts used to pay for the customer’s subscriptions.


Change the columns that display for customers

  1. Sign in to the Partner Sales Console.
  2. On the Customers page, click Customize columns .
  3. Check or uncheck the columns to display, and then click Apply.

The customer Name and Domain columns always display.

Search, filter, and sort customers

Search by customer—Searches customers' name and domain.
Filter by renewal date, subscription status or SKU (doesn't apply to Google Cloud subscriptions), payment plan, suspension reason, billing account region, billing account currency, and license threshold. Filters match any of these terms. Click Save filters to save your filters.
Sort by clicking Name, Domain, or Renewal date.

You can also easily search and switch between customer accounts. When you're on a customer's account page, click the customer's name and enter another customer name or domain.

Subscription status

The Subscriptions column lists the number of subscriptions and their status.

To view the reason for a suspension, click the customer name and then the suspended subscription.

Status Description
  • Suspended until Terms of Service is accepted
  • Subscription trial period has ended
  • Reseller suspended subscription
Active Paid subscription or subscription in free trial period.
Complete Subscription expired without renewal.
<empty> Customer account with no subscriptions.

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