Sep 30, 2024

Contacts birthdays not displayed in Google calendar

I read many forums and tried all possible solutions before I post here, but my problem is not solved. I don't see birthdays of my contacts, neither on my computer nor in my Android device.

What I've done:

- I created contacts and set birthdays. The birthdays are not visible in calendar

- I check that google services are linked

- On my computer I check, uncheck, check again Birthday calendar

- I disabled and re-enabled contact synchronization with Google Calendar in Android

- I cleared Browser Cache

- I cleared Google Calendar App Cache

- I enabled, disabled and re-enabled birthdays calendar in settings.

See below the settings of my birthdays calendar. Maybe someone finds something wrong:

I'm desperate. I tried so many settings. I spent many hours. Nothing helps. Does anybody has an Idea?

Thanks in advance!!

Details

Syncing my calendar,Web

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All Replies (2)

Priya Chandra (she/her)

Diamond Product Expert

I help people with Google Workspace and Calendar.

Oct 1, 2024

hi Julien A

Are you in Germany? If so "As part of an agreement with a German regulator, Google is making changes to how it processes personal data. As a result, this feature [birthdays] may be less complete or not available."

Julien A 3926

Original Poster

Oct 1, 2024

Yes I am in Germany.

I am surprised about your statement. Do you have source of this information?

It must be really new because this feature was working fine in Germany some weeks ago.

Julien A 3926

Original Poster

Oct 1, 2024

I think you refer to this article

https://support.google.com/websearch/answer/14202892?sjid=8149335809764354680-EU

Birthday feature in calendar should work in Germany as soon as you link Contacts service.

In the past Contacts service was not linked in my settings. But now it is linked for several days.

My feeling is that Google is not updating my settings correctly and it's not linking my contacts service as it should. Is there a way I can check if Contacts service is actually correctly linked? How could I test that?

Last edited Oct 1, 2024

Priya Chandra (she/her)

Diamond Product Expert

I help people with Google Workspace and Calendar.

Oct 1, 2024

Hi Julien

My source is our support team in Google who provided me this information. If you go to this particular article you should see the information I've quoted: https://support.google.com/calendar/answer/13748346?hl=en&co=GENIE.Platform%3DAndroid&authuser=2

And yes, it is a fairly new change but there have been multiple posts about it on this forum.

My feeling is that Google is not updating my settings correctly and it's not linking my contacts service as it should. Is there a way I can check if Contacts service is actually correctly linked? How could I test that?

This is not the issue. Please don't keep trying to find a solution, it will just be frustrating for you.

Last edited Oct 1, 2024

Julien A 3926

Original Poster

Oct 1, 2024

Thanks for your quick response.

My source is our support team in Google who provided me this information. If you go to this particular article you should see the information I've quoted:

https://support.google.com/calendar/answer/13748346?hl=en&co=GENIE.Platform%3DAndroid&authuser=2

I have visited this help page several times, but I haven’t noticed the additional information regarding the German regulator.

Please don't keep trying to find a solution, it will just be frustrating for you.

I will take your advice, but I have to admit it’s already quite frustrating. It’s especially disheartening to see the birthday feature in my calendar and not be able to use it as I could in the past. I hope Google will find a solution for German users soon.

Last edited Oct 1, 2024

bickerdyke

Diamond Product Expert

Oct 1, 2024

Der zitierte Vermerk steht auf der zitierten Hilfeseite ganz oben, direkt unter der Überschrift in einem hervorgehobenen Kasten mit einem Warn-Icon vornedran. Kannst du einen Screenshot posten was du auf dieser Seite siehst?

https://support.google.com/calendar/answer/13748346?hl=de&co=GENIE.Platform%3DAndroid&authuser=2

"Wichtig: Im Rahmen einer Vereinbarung mit einer deutschen Regulierungsbehörde ändern wir die Verarbeitung personenbezogener Daten. Daher ist diese Funktion möglicherweise gar nicht oder nur teilweise verfügbar."

Es kann sein dass der Kasten an irgendeiner deiner Ländereinstellungen hängt.

Natürlich ist es frustrierend wenn eine funktionierende Funktion ausgebaut wird. Aber so wie es aussieht IST das deaktivieren dieser Funktion Google's Lösung für deutsche regulatorische Anforderungen.

Holger 687

Oct 1, 2024

Hallo

habe das Problem auch jetzt erst bemerkt. Ot 2024.

Lösung:

Auf dem Smartphone eine APP für den Kalender z.B Business Kalender installieren. Dort geht die Verknüpfung mit Daten aus dem Adressbuch.

Für den PC habe ich Thunderbird mit dem ADD ON Geburtstag---damit stehen die BG der Kontakte wieder zur Verfügung.

Außen vor bleibt nur der WEB Google Kalender.

Holger 687

Oct 1, 2024

Hello I only noticed the problem now. Ot 2024. Solution: Install an APP for the calendar, e.g. Business Calendar, on your smartphone. There the link is made with data from the address book. For the PC I have Thunderbird with the ADD ON birthday - so the BG of the contacts are available again. The only thing left out is the WEB Google Calendar.

User 8664157723044932388

Oct 12, 2024

Does this also work if the contancts are only stored in google and not on the phone?
My Samsung calender does also not display the birthdays from google contatcs, it just shows birthdays from contacts stored on the phone...