Getting multiple emails to work with the Google Calendar.

Hi Alex

 

Can you provide some more information please? How have you associated your work email addresses with your Google email account?

Hi Alex,

 

I'm still not clear on what your process is. What email address do people use to invite you to meetings? Is that email address a Work email address and if it is, is it work email 1 or work email 2? Or do the invitations get sent to your Gmail address? 

 

When you say invitations only go on your Google calendar for one of your work addresses, but not for the other - are you viewing this Google calendar on a mobile device or on the web? If you are viewing it on a mobile device, what do you see when you view your Google calendar on the web? Or if you're viewing the calendar on the web what do you see when you use the mobile app?

 

Also, which email address is showing the Google calendar - is it work email 1 or work email 2?

 

And finally, how did you associate your 2 work emails with your Google account?

In my google account profile, Google made me set up my account with a gmail (which I never use). It also let me associate my work email with this account. I'll call it my "work 1 email." I get invitations from other people for meetings, they input my work email into the Google event. I get an email from Google with the event details. I click "yes" and then when I look at my Google Calendar, it's there.

My company created a division where I have a separate email. Let's refer to that as "work 2 email." I added that to my Google account emails -- it let me include this new email along with the gmail and the first work email address -- all 3 part of the same account. But when people invite me to meetings using this new work email, I still get the email notification from Google. I still can click "yes" and it shows me a confirmation, but the event does not populate onto my Google calendar. I tried setting up a calendar for this email, but still nothing shows. So it's a mystery to me that Google can tell that invitations from my work email 1 should go on my calendar, but it doesn't know how to put events for work email 2 on my calendar.

Hi Alex

 

Thanks for the additional information. Can you do me a favour? I think I know what is going on but just need to check one last thing. Can you go to the Google Calendar settings on your computer and take a screenshot of the whole section titled 'Other notifications' and then post the screenshot here.

Hi Priya,

I updated my Banktastic (this is my work 2 email/calendar) calendar settings to notify me by email. Screenshot is attached, but that's to notify me of changes to my calendar. I get invited to events by email all the time and accept them and they don't get added to my google calendar. They only get added when the invitation goes to my work 1 email.

I'm still puzzled on how to fix this.

alex

Hi Alex,

 

I think the difference between work 1 and work 2 email is that work 2 is a Google Workspace account and that has a separate Google Calendar where invitations are stored.

 

It looks like the work 1 email may have been listed as an alternate email address for your non-work Google account which is why invitations show up there. Just to confirm can you post a screenshot of the 'Other Notifications' section of this Google Calendar (the one that gets work 1 events).?