Sync problems with the Google Calendar app

Use this page if events you created or updated aren't showing in the Google Calendar app.

First, check these common problems

There are a few reasons why sync doesn't work for most people. Try these steps first. If they don't fix the problem, choose your device below for more detailed troubleshooting steps.

1. Make sure you're connected to the Internet

To test if you're connected to the Internet, try doing a search.

If you're not connected, make sure that data or Wi-Fi is on, and that you're not in Airplane mode.

2. Check that you're using the newest version of the right calendar app

Sync won't work if you're using another calendar app that came on your phone, or if you have an old version of the Google Calendar app.

  1. Make sure you're adding events to the Google Calendar app , and not another calendar app on your device.
  2. Update the Google Calendar app for your Android or iPhone.
3. Check that you're adding events to a calendar that's visible

When you create events, you can choose which calendar to add them to. If events aren't showing up, you may be adding them to a calendar that isn't shown in your app.

  1. Open the Google Calendar app .
  2. In the top left, touch Menu .
  3. To the left of the calendar, make sure the box is filled with color. If you only see color around the edge of the box, touch the box to show that calendar.
  4. When you create an event, make sure to add it to that calendar.
    • App: On the page where you create an event, touch the name of the calendar in the Calendar section . From here, you can choose which calendar you want the event to show on.
    • Computer: On the page where you create an event, choose the calendar name from the "Calendar" drop-down menu.

Next, get troubleshooting tips for your device

If the steps above didn't work, read through these instructions on your computer while you try the steps on your Android or iPhone.

Android

First, restart your phone

If that doesn't fix the problem, follow the steps below. 

Quit the app and reopen it

When you have an app open and touch the Home button, the app is closed but it doesn't actually quit.

To quit the app:

  1. Touch the button on your phone you use to switch between apps. 
  2. Swipe the app away.

Turn off battery-saver apps

If you have a battery-saver app, try turning it off. Some battery management apps turn off sync if your battery is below a certain level.

Check that calendar is synced

  1. Open the Google Calendar app .
  2. In the top left, touch Menu .
  3. At the bottom of the page, touch Settings.
  4. Touch the name of the calendar that isn't showing up.
  5. At the top of the page, make sure Sync is on. You'll only see the Sync setting for calendars you've created, but not your primary calendar (this is usually called "Events" unless you've changed its name).

Note: It might take some time for your events to show up after you turn on sync.

Check your device's storage

Calendar stops syncing if your device is running out of storage.

  1. Open the Settings app on your device (not the "Google Settings" app) .
  2. Find the Storage section.
  3. If you need to clear space, try uninstalling apps you don't use or deleting files or photos from your device.

Make sure Calendar storage is turned on

  1. Open the Settings app on your device (not the "Google Settings" app) .
  2. Find the Apps or Application manager section. You might need to scroll down or go to a different page in settings.
  3. Swipe right to view the list of all apps.
  4. Swipe to All and look for Calendar. If it isn't there, swipe to Disabled and re-enable Calendar.

Clear your Calendar app data

Important: These steps may cause you to lose some unsynced data. Any event information you can't see on Google Calendar on your computer will be lost. Only try these steps if nothing else above worked.

  1. Open the Settings app on your device (not the "Google Settings" app) .
  2. Find the Apps or Application manager section. You may need to scroll down or go to a different page in settings.
  3. Swipe right to view the list of all apps.
  4. Select Calendar.
  5. Touch Clear data > OK.
  6. If you see "Calendar Storage" in the list, clear data for that app too.
  7. Turn off your device, then turn it back on again.
iPhone

First, restart your phone

If that doesn't fix the problem, follow the steps below. 

Quit the app and reopen it

To fully quit the app (and not just close it), tap the home button at the bottom of your phone twice, then swipe the Calendar app away.

Turn off battery-saver apps

Some battery management apps turn off sync if your battery is below a certain level. If you have a battery saver-app, try turning it off. 

Remove your account, then add it again

  1. Open the Google Calendar app .
  2. In the top left, touch Menu > Settings > Manage accounts.
  3. In the top right, touch Edit.
  4. Remove your accounts.
  5. Touch Done.
  6. When you reopen the app, you'll be prompted to add your account again.

Uninstall and reinstall the app

  1. Find the Google Calendar app icon .
  2. Touch and hold the icon until it wiggles.
  3. Touch X > Delete.
  4. Reinstall the Google Calendar app in the App Store.

The tips above didn't help

Get help from a calendar expert

If the troubleshooting steps above didn't help, post in the Calendar Help Forum where an expert can help you troubleshoot.

When you post in the forum, mention the troubleshooting steps you tried from this page.

Report the problem to Google

Any time you're having an issue, you can report the problem.

  1. Open the Calendar app .
  2. In the top left, touch Menu > Help & feedback.
page author courtney

Courtney is a Calendar expert and author of this help page. Leave her feedback below about the page.

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