Sync problems with the Google Calendar app

Use this page if events you created or updated aren't showing on your computer or in the Google Calendar app.

First, try these common fixes

Follow these steps on the device you're using the Google Calendar app on.

1. Make sure you're connected to the Internet

To test if you're connected to the Internet, try doing a search.

If you're not connected, make sure that data or Wi-Fi is on, and that you're not in Airplane mode.

2. Check that you're using the Google Calendar app

To check that you're using the Google Calendar app, make sure the app's icon looks like this: Google Calendar app icon.

Next, make sure the Google Calendar app is up to date by checking on Google Play (Android) or iTunes (iPhone).

3. Check that the calendar is visible
  1. Open the Google Calendar app Google Calendar app icon.
  2. In the top left, tap Menu .
  3. To the left of the calendar's name, make sure the box is checked. If you only see color around the edge of the box, tap the box to show that calendar.
4. Make sure new events are being added to your Google Calendar

When you create an event, check which calendar it's being added to. If it isn't being added to the Events calendar, you may not see it in the Google Calendar app or at calendar.google.com.

  1. Open the Google Calendar app Google Calendar app icon.
  2. In the bottom right, tap New Event Create new button.
  3. Next to the Event calendar icon , make sure it says Events. If you don't see Events, tap the Event Calendar icon to switch to the correct calendar.

Next, try these troubleshooting tips

Try the steps above first. If they didn't work, read through these instructions on your computer while you try the steps on your device.

There are many different issues that can cause sync problems, so you'll see a lot of tips to try.

Android

Check that calendar is synced

  1. Open the Google Calendar app Google Calendar app icon.
  2. In the top left, tap Menu .
  3. In the top right, tap Settings .
  4. Tap the name of the calendar that isn't showing up. If you don't see the calendar listed, tap Show more.
  5. At the top of the page, make sure Sync is on (blue). You'll only see the Sync setting for calendars you've created, but not your primary calendar (this is usually called "Events" unless you've changed its name).

Note: It might take some time for your events to show up after you turn on sync.

Make sure Calendar storage is turned on

These steps apply to Android 6.0 and above (Marshmallow). 

  1. Open the Settings app on your device (not the "Google Settings" app).
  2. Tap Apps or Application manager.
  3. In the top right, tap Menu  > Show system > Calendar storage

Check your device's storage

Calendar stops syncing if your device is running out of storage.

  1. Open the Settings app on your device (not the "Google Settings" app).
  2. Find the Storage section.
  3. If you need to clear space, try uninstalling apps you don't use or deleting files or photos from your device.

Clear your Calendar app data

Important: These steps may cause you to lose some unsynced data. Any event information you can't see on Google Calendar on your computer will be lost. Only try these steps if nothing else above worked.

  1. Open the Settings app on your device (not the "Google Settings" app).
  2. Find the Apps or Application manager section. You may need to scroll down or go to a different page in settings.
  3. Swipe right to view the list of all apps.
  4. Select Calendar Google Calendar app icon.
  5. Tap Clear data > OK.
  6. If you see "Calendar Storage" in the list, clear data for that app too.
  7. Turn off your device, then turn it back on again.
iPhone

Quit the app and reopen it

When you have an app open and tap the Home button, the app is closed but it doesn't actually quit.

To fully quit the app (and not just close it), double tap the home button at the bottom of your phone, then swipe the Calendar app away.

Remove your account, then add it again

  1. Open the Google Calendar app Google Calendar app icon.
  2. In the top left, tap Menu .
  3. In the top right, tap Settings .
  4. Tap Manage accounts.
  5. In the top right, tap Edit.
  6. Remove your accounts.
  7. Tap Done.

When you reopen the app, you'll be prompted to add your account again.

Uninstall and reinstall the app

  1. Find the Google Calendar app icon Google Calendar app icon.
  2. Touch and hold the icon until it wiggles.
  3. Tap X > Delete.
  4. Reinstall the Google Calendar app in the App Store.

Sync with Apple Calendar or Outlook

If you're trying to see your Google Calendar events in another program, like Apple Calendar or Outlook, the instructions for syncing are different.

Learn how to sync with Apple Calendar or Outlook.

The tips above didn't help

Get help from a calendar expert

If the troubleshooting steps above didn't help, post in the Calendar Help Forum where an expert can help you troubleshoot.

When you post in the forum, mention the troubleshooting steps you tried from this page.

Report the problem to Google

Any time you're having an issue, you can report the problem.

  1. Open the Calendar app Google Calendar app icon.
  2. In the top left, tap Menu  > Help & feedback.

Note: If you don't see this option, you may be on an old version of the app, or using a different calendar app. Follow the instructions at the top of the page to find the right app to use.

page author courtney

Courtney is a Calendar expert and author of this help page. Leave her feedback below about the page.

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