Reinstated Business Profile - Historical reviews are missing and not syncing Hello Google Community Team & Product Experts, My Google Business Profile was recently reinstated af…

2 Recommended Answers 5 Replies 0 Upvotes

Video Verification Rejected 4 Times - System Loop & "Wrong Account" Support Error - Manual Review Re Hello Product Experts, I need assistance with a video verification loop for my legitimate arboricult…

0 Recommended Answers 1 Reply 0 Upvotes

Most recent reviews have been deleted and no new reviews are showing up on the business profile. Over the past few days, we've noticed that many legitimate 5-star reviews from the last couple of we…

0 Recommended Answers 7 Replies 0 Upvotes

Verified Service-Area Business Incorrectly Anchored to Millburn, NJ. My Business Profile is already verified and managed. This is a service-area business with its privat…

1 Recommended Answer 8 Replies 0 Upvotes

Verified Business Profile phone number not showing - Case ID 6-7803000040942 Hello Google Business Profile Community, Business Name: Velora Women's Spa Google Maps URL: https://…

0 Recommended Answers 1 Relevant Answer 3 Replies 0 Upvotes

Getting info on how to re-instate reviews case #5-3449000041303 lake olympia dental Hello, I have been trying to contact someone to send docum…

0 Recommended Answers 3 Replies 0 Upvotes

Our UTMs are consistently being stripped from our links within our managed Google Business Profiles. We are an SEO agency managing several (50+) client GBPs. When we attempt to replace link URLs with U…

1 Recommended Answer 19 Replies 1 Upvote

Profile disappeared from Maps Hello, Our profile has been disappeared from Maps and we also don’t have access to it in the dashboa…

0 Recommended Answers 2 Replies 0 Upvotes

Reported two Around Town Junk Removal profiles weeks ago—Carefree and Phoenix—but both remain active Around Town Junk Removal appears to be using multiple Google Business Profiles to expand its local M…

0 Recommended Answers 0 Replies 0 Upvotes

Profile Suspended One of my Google Business Profiels for my maternity clinic got suspended. We have 4 locations in NYC…

0 Recommended Answers 0 Replies 0 Upvotes

Incorrect street view for business profile My business used to be associated with my home address but now is verified under my office location.…

0 Recommended Answers 3 Replies 0 Upvotes

Escalation Request: Denied Review Appeal for Competitor Conflict of Interest Hi there, one of my clients received a 1-star textless review that violates Google's Conflict of Int…

0 Recommended Answers 1 Relevant Answer 1 Reply 0 Upvotes

"I am the primary owner of my Google Business pls help me "I am the primary owner of my Google Business Profile, but another person also appears to have prima…

0 Recommended Answers 1 Relevant Answer 4 Replies 0 Upvotes

I need to transfer ownership of this page to myself. It is currently "owned" by someone from the third party company who set up our profiles for us over …

0 Recommended Answers 2 Replies 0 Upvotes

4 reported reviews stuck on "Decision pending" since Feb I reported four reviews for policy violations through the Reviews Management Tool: Feb 27, 2026 May …

1 Recommended Answer 3 Replies 0 Upvotes

My profile is not showing on keyword ranking my business is verified but when i search any keyword related my service my profile is not showing o…

0 Recommended Answers 1 Relevant Answer 1 Reply 0 Upvotes

253 Google Reviews Missing for 5 Months – Same Business Profile Hello, I'm hoping someone can help with an issue that Google Business Profile Support has not been a…

0 Recommended Answers 5 Replies 0 Upvotes

Outdated “Located in” association — KlassGlass moved from MOST CENTER over a year ago Hello, I manage the Google Business Profile for KlassGlass Optics in Odesa, Ukraine. Our current add…

1 Recommended Answer 4 Replies 0 Upvotes

ownership of the Business Profile I requested ownership of the Business Profile (because we bought the site of business last year). Th…

0 Recommended Answers 0 Replies 0 Upvotes

Neighbor harassment: Fake reviews from neighbors due to a parking dispute Hello, ​I am the owner of Commo Ltd. I need help removing several fake reviews that are part of a lo…

0 Recommended Answers 3 Replies 0 Upvotes

Appeal for negative review denied even though it violates policy how do I get it escalated? I am requesting manual review of a 1-star review that remains publicly visible after I completed the…

0 Recommended Answers 1 Relevant Answer 1 Reply 0 Upvotes

Reinstatement help needed: SAB profile mistakenly denied for misrepresentation/eligibility My Google Business Profile for Higher Conscious Network LLC was suspended and the initial automated …

3 Recommended Answers 7 Replies 0 Upvotes

Coordinated Review Attack Cluster Escalation - Case ID 8-3568000041892 Hello, I am requesting a Product Expert's assistance to escalate a remaining cluster of fraudulent r…

0 Recommended Answers 1 Relevant Answer 4 Replies 0 Upvotes

Need Product Expert: Reviews Management Tool not showing appeal Hello, I am requesting assistance from a Google Product Expert regarding a review removal issue. I r…

0 Recommended Answers 0 Replies 0 Upvotes

Profile verified by agent, then stuck in verification state after Google-directed name change Business: Monarch Hair & Co., Springfield, Missouri Case IDs: 3-8959000042039 and 7-2882000041874 Ti…

0 Recommended Answers 0 Replies 0 Upvotes

Approved address removal still not implemented after more than one month My Google Business Profile for “Praxispotenzial – Mischke & Metzner GbR” should no longer display ou…

0 Recommended Answers 4 Replies 0 Upvotes

My ownership request has been declined I am the current owner of this business. I requested ownership from the previous owner, but Google i…

0 Recommended Answers 0 Replies 0 Upvotes

Merger of closed buissons on my active business Just fix it Gans Oklahoma hwy 141 74936 479 226 6314. When my customers or new customers search it m…

0 Recommended Answers 4 Replies 0 Upvotes

Reviews manually reinstated by Google are being removed again Hi all, I've got a situation with review removals and Im not sure where else to take it. A while bac…

4 Recommended Answers 12 Replies 0 Upvotes

Fake off-topic review about private van sale on plumbing profile Our business is a plumbing company specialising in boiler installations. A user named Robert (and hi…

0 Recommended Answers 0 Replies 0 Upvotes

Business Profile Verification Issue ​"My Google Business Profile requires verification. Please note that the account is not suspended; i…

1 Recommended Answer 6 Replies 0 Upvotes

Correct review responses being blocked I have contacted Google help a dozen times. I've been told problem is acknowleded, and will be corre…

0 Recommended Answers 1 Reply 0 Upvotes

Review appeal stuck after Google confirmed policy violations I am requesting assistance with an existing Google Business Profile review appeal that appears to be…

0 Recommended Answers 1 Reply 0 Upvotes

Reinstatement Appeal - All Reviews Missing After Reinstatement Profile ID: 11841422594587998905 We received your response confirming no data was found on the missi…

0 Recommended Answers 9 Replies 0 Upvotes

Unable to submit appeal – Requesting in depth detail on suspension reason Hello, I’m looking for help with a Google Business Profile suspension that I’m unable to appeal due …

0 Recommended Answers 1 Reply 0 Upvotes

Unclaimed duplicate listing publishes my phone number and suppresses my verified profile I'm the verified owner of ABC Consulting (website vaabc.com), a service-area business covering Virgi…

0 Recommended Answers 0 Replies 0 Upvotes

Missing Genuine Student and Parent Reviews for RJ Tuitions Hello Google Support and Community Experts, My business name is RJ Tuitions, located at Mustafa Junc…

0 Recommended Answers 1 Reply 0 Upvotes

Verification blocked for legitimate SAB due to DBA/legal entity/address mismatch – escalation help n Hello Google Product Experts, I am requesting help with a Google Business Profile verification case …

0 Recommended Answers 1 Reply 0 Upvotes

My shop not showing castomar for Google please help me My business not showing for Google 

0 Recommended Answers 5 Replies 0 Upvotes

Denied Fake Review Appeal- Request for Product Expert Escalation Hello, I am requesting assistance from a Google Business Profile Product Expert regarding a denied r…

0 Recommended Answers 1 Reply 0 Upvotes

I need to email a live agent to assist with live verification I need to be able to email a live person to request live cerification of my Google business page 

0 Recommended Answers 0 Replies 0 Upvotes

Legitimate Service Area Business with verification blocked due to documentation mismatch Hello Google Product Experts, I'm looking for guidance regarding a legitimate Service Area Business …

0 Recommended Answers 3 Replies 0 Upvotes

Your post has been removed from Google - How do I re-enable posting from my Business Profile? A few of our Business Profiles have lost the ability to post due to supposedly "violating Google's c…

0 Recommended Answers 1 Reply 0 Upvotes

Suspended Business Profile - Need Human Support To Help Basically I changed to a virtual separate address from the accountant and it blocked my account I si…

0 Recommended Answers 12 Replies 0 Upvotes

Reviews still not publishing after July issue marked resolved- case 0-3674000041325 Hello, I'm the owner of The Law Offices of David C. Hardaway in San Marcos, TX https://share.google/…

0 Recommended Answers 0 Replies 0 Upvotes

Profile stuck as "Suspended" 13 days after reinstatement confirmation [Case ID: 4-3520000040594] Hello, Our profile was officially approved for reinstatement on July 29, 2026, but our dashboard is …

0 Recommended Answers 0 Replies 0 Upvotes

Profile not getting verified I have tried t resubmit the video but my profile is not getting reverified. Please help me with that

0 Recommended Answers 2 Replies 0 Upvotes

[Escalation Request] "Permanently Closed" listings causing public confusion for active remote 501c3 Hello Product Experts, I am requesting assistance from a Silver/Gold/Diamond Product Expert to escal…

0 Recommended Answers 1 Relevant Answer 1 Reply 0 Upvotes

I have submitted an updated website link for a client, but Google 10 times has refused to update it What can I do? This client doesn't have the email address connected to the Google My Business profil…

0 Recommended Answers 4 Replies 0 Upvotes

Reverified Google is not allowing me to verify my account 

0 Recommended Answers 1 Reply 0 Upvotes

Why my business review are missing? You remove about 6 reviews and i work so hard to let my customer I did had 412 reviews and now its turn to 406 i had good 5 stars where did the reviews goes

0 Recommended Answers 0 Replies 0 Upvotes

India phone number pending review for 5 days Hello Product Experts, My verified Google Business Profile in India is stuck. I submitted the India …

0 Recommended Answers 3 Replies 1 Upvote

50+ Google Reviews are Missing I have submitted several tickets for cases and still no answer. I have over 50 reviews missing from …

0 Recommended Answers 0 Replies 0 Upvotes

Did Live video verification. Profile still not live. Hello, my business profile was asking for live video verification. I did via google meet with google…

1 Recommended Answer 2 Replies 0 Upvotes

Video Verification Keeps Getting Denied Hello, We have attempted to complete the video verification for Daimon Fence several times, but the …

0 Recommended Answers 1 Reply 0 Upvotes

Business phone number not showing on Google Maps after “Don’t show” setting keeps re-enabling Hello everyone, I’m facing an issue with the phone number of my business on Google Maps, and it is s…

0 Recommended Answers 2 Replies 0 Upvotes

I need to reverify but the account is stuck in a loop This account used to be verified we had some team changes and added additional owners to the account…

0 Recommended Answers 3 Replies 0 Upvotes

Google voice spam I keep getting google voice calls stating that customers can’t find my business

0 Recommended Answers 0 Replies 0 Upvotes

Formal Complaint – Repeated Removal of Genuine Customer Reviews From Our Google Business Profile Dear Google Business Profile Support Team, I am writing to formally complain about the repeated remo…

0 Recommended Answers 1 Reply 0 Upvotes

transferir propiedad de la empresa no puedo acceder al perfil de mi empresa xque el correo es de otra persona 

0 Recommended Answers 1 Reply 0 Upvotes

Google Business Profile suspended; reinstatement denied despite correcting and verifying listing det Our Google Business Profile for N & N Home Inspections, LTD was suspended, and we submitted a reinst…

0 Recommended Answers 1 Reply 0 Upvotes

Dear Google Business Profile Support Team, My Google Business Profile is not ranking. https://www.google.com/search?client=ms-android-vivo-terr1-rso2&hs=Hk4&sca_esv=bc9dbc50281f9a2c&cs=1…

2 Recommended Answers 6 Replies 0 Upvotes

How to get a review taken down that is false and describes my appearance Hello! I have recently started a new job, and I had a customer during a training shift make a compla…

0 Recommended Answers 4 Replies 0 Upvotes

Case 9-3035000041703 Need help removing the final 2 fake reviews from a harassment attack Hello, I need some help from a Product Expert to fix a problem with some fake reviews. On July 29, a…

0 Recommended Answers 1 Relevant Answer 1 Reply 0 Upvotes

Missing review My Customer’s Genuine Google Review Is Missing From My Business Profile Hello Google Business Profil…

0 Recommended Answers 0 Replies 0 Upvotes

Business Phone Number Not Showing Publicly - JAY ABURAJ CRANE SERVICE REODAR Hi Google Business Profile Support Team, I am writing to seek urgent help regarding my business prof…

0 Recommended Answers 1 Reply 0 Upvotes

5-Year Google Review Harvesting 467 Yelp Flags & IG Bots Prove Extreme Fraud Hello Product Experts, I am requesting an escalation to the Google anti-abuse engineering team for a…

0 Recommended Answers 0 Replies 0 Upvotes

Video verification failed twice and keeps returning to “Get verified” Hello, I need help verifying my Google Business Profile for Flora Comma Atelier by Comma Projet in O…

2 Recommended Answers 6 Replies 0 Upvotes

Profile marked permanently closed after moving - Case ID: 3-9840000040650 Hello, Our company, MALDIA COMPANY, recently relocated to a new villa office. Because of this addres…

0 Recommended Answers 2 Replies 0 Upvotes

Need help resolving "Duplicate" status for new business at same address after closing forme New Business Name: Make Up By Melissa Franklin Former Business Name (Marked Closed): M Franklin Bout…

0 Recommended Answers 0 Replies 0 Upvotes

Missing review Hello Google Business Profile Support Team, I am writing to urgently request a manual review and res…

0 Recommended Answers 2 Replies 0 Upvotes

Non-customer review (vendor dispute) violates relevance policy – Best Clean KC I'm requesting a closer look at a 1-star review on our Business Profile from "David Cotton," posted …

0 Recommended Answers 0 Replies 0 Upvotes

Cannot update stored address on unverified profile, video verification failing I run a handpan teaching and performance service in Bengaluru. Service area business, no storefront,…

1 Recommended Answer 2 Replies 0 Upvotes

Profile suspended a second time over 3 months. Requesting guidance and, if appropriate, Product Expert escalation. HISTORY - 05-25-2026: Profile su…

0 Recommended Answers 7 Replies 0 Upvotes

Google maps flooded with fake 5 star reviews Google maps profile has been flooded with fake 5 star reviews in the last 3 hours. Most accounts hav…

0 Recommended Answers 2 Replies 0 Upvotes

primarly owner doesnt want to transfer ownership Hi, We have given access to someone to manage our google business profile few months back. lately th…

4 Recommended Answers 12 Replies 0 Upvotes

Duplicate profile that we cannot access We tried to remove this duplicate profile previously and we thought it was done but it is still show…

0 Recommended Answers 2 Replies 0 Upvotes

Escalation Request: Repeat Address Eligibility Violation (Recidivist Profile)–Yuris Mobile Tire Shop Hello Product Experts, I am requesting assistance with a recurring policy violation for the followin…

0 Recommended Answers 1 Reply 0 Upvotes

Reviews missing after profile verification with NO changes to Name or Address Hello Product Experts, I am reaching out regarding a profile where all customer reviews vanished imm…

0 Recommended Answers 1 Relevant Answer 10 Replies 0 Upvotes

7 legitimate reviews removed 07/22/2026, reposting blocked, case auto-closed as duplicate Business name: COACH DO LLC - Dustin Randall Olson - Real Estate Coaching & Consulting Public Maps l…

0 Recommended Answers 10 Replies 0 Upvotes

Video verification repeatedly rejected - Manual review requested Hello. I am a Service Area Business (Handyman) and I am trapped in an automated video verification l…

0 Recommended Answers 2 Replies 0 Upvotes

my rating is 4.7 but if i divide the total number of ratings to the given stars it should be 4.8 my rating is 4.7 but if i divide the total number of ratings to the given stars it should be 4.8

0 Recommended Answers 0 Replies 0 Upvotes

Off-topic 1-star review from non-customer-appeal denied-requesting escalation Hello, I am requesting assistance escalating a review-removal case for my business, Green Escape Yar…

1 Recommended Answer 2 Replies 0 Upvotes

Targeted 1-Star Review Bombing Attack on Small Business (6 Fake Reviews Escalated for Months) Hello Product Experts and Community Managers I am reaching out to you in desperation. I run a small …

0 Recommended Answers 1 Reply 0 Upvotes

missing reviews Hello GBP Community, I'm facing a critical issue with my Google Business Profile that is significant…

0 Recommended Answers 1 Reply 0 Upvotes

Review names a different company in its first line, stuck in "Decision pending" for 38 days Hello Product Experts, I own WeOneRent SL, a car rental company in Alicante, Spain. On 3 July 2026 o…

0 Recommended Answers 2 Replies 0 Upvotes

Starting a new business but Google won’t get back to me Here’s the situation. I took over a building for my business. I didn’t realize we needed to mark the…

0 Recommended Answers 3 Replies 0 Upvotes

URGENT ESCALATION NEEDED – 125 Legitimate Reviews Missing From Our Charlotte Business Hello Google Business Profile Product Experts, I am requesting assistance escalating an ongoing issu…

0 Recommended Answers 3 Replies 0 Upvotes

GBP Basic API Access pending – Case 2-2769000041755, quota still 0 Hi, I applied for Business Profile Basic API Access. Case IDs: 2-2769000041755, 9-9171000040724 Goog…

0 Recommended Answers 1 Relevant Answer 1 Reply 1 Upvote

Removal of Review due to Misinformation/Misleading Information Case: 5-3664000040809 I received this review from a past client and have requested for the removal via flagging it and app…

0 Recommended Answers 1 Reply 0 Upvotes

Duplicate profile cannot be merged, verification link dead-ends, support case closed I manage the Google Business Profile for a packaging manufacturer in Sri Lanka and cannot get a dupl…

0 Recommended Answers 2 Replies 0 Upvotes

Sharjah pickup for rent Not verified why

0 Recommended Answers 1 Reply 0 Upvotes

I need my personal address removed from my business listing for safety reasons asap! URGENT: Residential address will not hide – repeated support requests only receive automated respons…

0 Recommended Answers 1 Reply 0 Upvotes

I am Dr. Mohd. Talha Noor i was facing the problem of review missing in my profile I am Dr. Mohd. Talha Noor, and I am experiencing an issue with my Google Business Profile reviews. P…

1 Recommended Answer 11 Replies 0 Upvotes

Some one else has claimed ownership Someone else has claimed the access to ownership 

0 Recommended Answers 1 Relevant Answer 3 Replies 0 Upvotes

Genuine customer reviews continuously deleted by automated system – Multiple Case IDs ignored Hello Product Experts and Community Team, ​I am facing a critical and persistent issue with my Googl…

0 Recommended Answers 4 Replies 0 Upvotes

Service business verification I live outside city limits and in an estate wich all houses share a main address followed by a unit …

0 Recommended Answers 1 Reply 0 Upvotes

Hello Sir/Madam.We have uploaded twice our video for verification unfortunately that street has no s Street view is not clear as no signs and it's blocked with fence. It's away from from main road.As o…

0 Recommended Answers 0 Replies 0 Upvotes

Request to Delete Review for "Off-Topic Content", Review has Been in Pending for 3 Years Technical Escalation Request: My Google Business Profile has a review from user that has been frozen…

0 Recommended Answers 2 Replies 0 Upvotes

not showing up in searches, also wrong profile shows up we are not showing up in Google searches or when you put our business name in to search the wrong pa…

0 Recommended Answers 2 Replies 0 Upvotes