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FAQ · Berechnen von Bewertungen 0 Recommended Answers 0 Replies 1 Upvote
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Ein Hilfeaufruf, dass angeblich die Sterne falsch angezeigt werden, kommt gar nicht so selten vor. 
Als Erstes sei mal gesagt, dass Google die Bewertungen nicht in Echtzeit aktualisiert.
Hier prüfen Googles Algorithmen seit ein paar Monaten etwas genauer, ob die Bewertungen und Rezensionen plausibel sind und den Google Richtlinien entsprechen.
Perfekt ist das Ganze zwar noch nicht, aber der Weg ist schon mal ganz gut.
 
Wie du feststellen kannst, ob deine Sterne richtig berechnet sind, kannst du ganz einfach mit dieser Formel selbst prüfen.
 
(Erhaltene Sterne / Mögliche Sterne) X 5 = dein Sterne Durchschnitt.
 
Beispiel:
Du hast 25 Bewertungen erhalten, das wären dann 25 X 5 = 125 Mögliche Sterne
Davon sind 20 Bewertungen mit 5 Sternen = 100 Sterne
Davon sind 4 Bewertungen mit 4 Sternen = 16 Sterne
Davon ist 1 Bewertung mit 1 Stern = 1 Stern
100 + 16 + 1 = 117 Erhaltende Sterne
 
(117 / 125) X 5 = 4,68
Google zeigt dann 4,7 an.
 
Ich habe schon mehrfach Einträge geprüft und es war bis jetzt noch nie ein Fehler seitens Google erkennbar.

Viel Spaß beim prüfen!
★★★★★
 
Google ist ständig dabei Google My Business zu optimieren, sodass es immer wieder zu Änderungen kommt.
Dieser Hilfebeitrag ist in meiner persönlichen Obhut und wird bei Bedarf angepasst.
Der Informationsstand ist Februar 2021.
 
Ich hoffe, mein Beitrag hilft dir bei der Verwaltung deines My Business Eintrages.
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