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お客様からの口コミに返信する場合、返信は公開になってしまいますか? 公開にならない個人的なお礼メッセージを送ることはできますか? 4 Recommended Answers 5 Replies 0 Upvotes
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お客様が帰り際に、Googleに載せといたよと言ってくれました。
後で確認したら、とても良い評価で嬉しく、お礼メッセージをしたいのですが、今までにも口コミ頂いているお客様には、特に返信していないので、今回だけ返信すると差別になってしまうかなと…
全員に返信しても良いのですが、半年も2年も3年も前の口コミに今さら返信してもどうかとも思います。
こうゆう場合、良い対処はありますか?
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まみず様、トゴえもん様、亀井様、吉田様、ご回答ありがとうございます。
とても参考になりました。ありがとうございますm(__)m
昔の口コミ投稿にも、返信したいと思います。
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