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Received good review form someone I don't know. 0 Recommended Answers 7 Replies 0 Upvotes
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This is a weird one, I notice a year ago a good review come in from a name person I did not service. And then last week same thing, Nice review, except not my client? My guess is these are bogus, but very weird, any advice on what this is?  Just scammers trying build an identity? What to do, just leave it?
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Please provide the following information:
Business name
address
 
a full description of the issue.
photos of the issue.
 
Jason Brown, Google My Business Product Expert
My Website: Reviewfraud.org - GMB Help. Tweet at me on Twitter
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Thanks Jason, this is guest post, No interest in putting name on web here thanks. funny every time I find that people want lot and lot and lots verification, they usually don't know anything.

a full description of the issue.?, I just posted a full description of the issue..

Pathetic.
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There is no need to be rude. I can't access your account and have no way to help you since you neglected to provide basic information. There was no need to insult me either. If you would like help, please reply back and be respectful while doing so.
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Sorry Jason, ok you not  work for  Google . I don't like posting my name on  open forums for obvious reason. 


I'm just asking general question today, general question , if you might know or someone might know, just curious:

1)  Some legitimate clients leave good /positive reviews, and I don't see them, they see them but they don't appear where I am. Happened a few times very weird.  About 10% of time this seems to happen.  They says up and running, Then send screenshots showing its showing it's live and up on their end, but I don't see it. Usually I do see new reviews,. Happens a few times over the last couple of years- very frustrating as they have left a good review, but not appearing on my end..

2) Conversely, sometimes I get a positive/good  review from people I don't know at all, never met, never serviced. Also very weird. EVery 6 months a positive review comes in from someone just randomly leaving a lot of positive reviews from random people and businesses.. Have people nice that oddity going on? And idea s about these two issues.


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I find it interesting that I use the handle Keyserholiday and you referred to me by my Christan name. You should have known that we are volunteers at that point. My initial reply was that we are volunteers and not Google employees, but I digress.  

There is a latency issue with reviews not showing up right away or being reflected in the total review count. Google has been looking into a technical issue with some user's reviews not showing up. The other reason reviews don't show up if they use too many characters words that trigger the review to be filtered. 

Since I can't see your business and you don't wish to identify the business, I am severely limited on what help I can give you.
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Keyser thanks good info

But she sees it live at her house, but I don't see it live where I am. Thats not unusual or latency? , later I'll see it live?. Very frustrating.

Also you opinion on issue of bogus good reviews?  I should be happy, good review, nice text, 5 stars, still seems weird, seem like this person/ a "client' I've never met or worked  with is probably just creating a bogus account. Have heard of this issue people leaving good reviews, never known?
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BTW did this form offer email notification. Not receiving.
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