Currently, we're working with a limited support team. It may take longer than usual to connect with us. Thanks for your patience.

/business/community?hl=en
This content is likely not relevant anymore. Try searching or browse recent questions.
How to I take control of my GMB page as a disgruntled former employee is posting racial content?
0
My Business is Evangeline Lounge in New Orleans, LA . Recently, the business page is being hacked by a former disgruntled employee who is posing as the owner of the GMB and is posting racial and offensive content. First she posted two "white live matters" pictures and then went on to post other offensive context that I have attached herein. She later created a company website that is liked to google searched https://evangeline.business.site/?utm_source=gmb&utm_medium=referral. The home page is the same racial picture that was apparently taken down after we reported it. We are being rejected by the said disgruntled employee who at one point under the old ownership was the administrator of this page (assuming the page was active).When requesting new ownership so that we can take this context down, we are being rejected. Lastly, when claiming for an appeal, the address the google cards are being sent to does not exist nor does the phone number listed work. The correct address is 4501 Toulouse St. New Orleans, LA 70119 The new ownership is seeking your help as we find this context offensive and is not reflective of the feeling and mindset of the current ownership assumed on May 1, 2020. We are already subject to trying times of being shut down as a result of Covid 19, we do not need be sabotaged for a disgruntled employee that resigned on her own after the sale of the business. 
Details
Pinned
Locked
Latest Update Latest Updates (0)
Relevant Answer Relevant Answers (0)
All Replies (4)
Relevant Answer
I know the Evangeline in New Orleans and its new ownership. These offensive, divisive and racist photographs and written statements definitely do not reflect the views that the new owners want to portray as they welcome all patrons. 

Google and Google experts, please help these folks gain rightful control over the GMB for this business that they now own!  Then they can remove these items and Show in their GMB that they welcome all community members and visitors to New Orleans!
marked this as an answer
Relevant Answer
Can you please share the listing info, link, address on the listing, old phone number, good phone number, etc so I can take a look.
marked this as an answer
Relevant Answer
Ok, I was able to locate the listing:


(please confirm)


It is marked as service area business and the address is hidden. I am unable to suggest an edit to the address.

I have flagged the image (with the inappropriate joke) that I see on the listing. I can't flag the images on the business.site however
marked this as an answer
Relevant Answer
@Yan Gilbert! My business owner is now the verified owner of thus GMB! And I believe your assistance was a big part of getting this situation made right!  Many thanks Yan, for taking the time to respond and communicate with Google on behalf of Jon and his business. It takes a village!
marked this as an answer
This question is locked and replying has been disabled.
Discard post? You will lose what you have written so far.
Write a reply
10 characters required
Failed to attach file, click here to try again.
Discard post?
You will lose what you have written so far.
Personal information found

We found the following personal information in your message:

This information will be visible to anyone who visits or subscribes to notifications for this post. Are you sure you want to continue?

A problem occurred. Please try again.
Create Reply
Edit Reply
This will remove the reply from the Answers section.
Notifications are off
Your notifications are currently off and you won't receive subscription updates. To turn them on, go to Notifications preferences on your Profile page.
Report abuse
Google takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Go to the Legal Help page to request content changes for legal reasons.

Reported post for abuse
Unable to send report.
Report post
What type of post are you reporting?
Google takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Go to the Legal Help page to request content changes for legal reasons.

Reported post for abuse
Unable to send report.
This reply is no longer available.
/business/threads
//accounts.google.com/ServiceLogin
You'll receive email notifications for new posts at
Unable to delete question.
Unable to update vote.
Unable to update subscription.
You have been unsubscribed
Deleted
Unable to delete reply.
Removed from Answers
Removed from Updates
Marked as Recommended Answer
Marked as Update
Removed recommendation
Undo
Unable to update reply.
Unable to update vote.
Thank you. Your response was recorded.
Unable to undo vote.
Thank you. This reply will now display in the answers section.
Link copied
Locked
Unlocked
Unable to lock
Unable to unlock
Pinned
Unpinned
Unable to pin
Unable to unpin
Marked
Unmarked
Unable to mark
Reported as off topic
Known Issue
Fixed
Marked Fixed
Unmarked Fixed
Unable to mark fixed
Unable to unmark fixed
/profile/0
false
Search
Clear search
Close search
Google apps
Main menu
Search Help Center
true
99729
false