Thanks for asking on Google My Business

The issue of photos not showing up after publishing them has been occurring for some other users. Sorry for the inconvenience. Not sure what is happening but, it seems to be random. Can you confirm that these photos that do not show up conform to the right specifications? I assume so, but please confirm that. Here is a link to the page regarding specifications for Google My Business photos.

Next step is to contact support directly so that they can investigate what is causing this. Here is how to get information to them. You can contact business support via one of these options and ask for help in getting verified:

Support is aware that sometimes this happens and they are working on fixing it. Anyone that has followed the social media escalation has gotten it fixed that I know of. If not fixed by that means please post me back and I will escalate it internally. Please ask for a case number as you get contact from the support group for referance. It will speed things up.

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You can also request a callback from Google My Business get a callback or e-mail response.

For contacting a help group, you can use Google My Business Page help group on Twitter and Facebook pages to ask your question. The social help team is there to help from Monday - Friday 8a - 5p ET in the United States of America. Please ask for a case number and save it. If it does not get resolved in a reasonable amount of time, please post back to me.

Thank you for asking,

David W Cox