Jan 3, 2025

No more ways to verify... stuck!

I have no more options to verify my business location (already tried the video verification) and I'm stuck in a loop with the automated response. Can anyone help?
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Wonderful.  Thanks so much, the last step before I can escalate your case to Google Support ...


At the top, in order to make things as simple as possible, please add your Business Profile ID. To get that number ...When you're logged into your Google Business Profile dashboard, click on the 3 dots next to where it says "Your business on Google". From those 3 dots, click on "Business Profile Settings", then "Advanced Settings" and there you'll see the "Business Profile ID".

Lastly, please remove this image from the Google Doc:  https://d.pr/i/Srw1kd
Original Poster User 14936787247528359100 marked this as an answer
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Recommended Answer
Thanks for the additional feedback.  I see the Case IDs now.

Since you only meet customers in-person at the address on your profile, I recommend that you remove the service areas from your listing.

There are three businesses using your exact address - including the co-working facility.  This is likely the problem as it looks like you are sharing space.   Google won't approve a listing for an ongoing service, class, or meeting at a location that you don't own or have the authority to represent.  Do you have your own business entrance and permanent signage at the address?

Please upload a quick video (either a link on the Google Doc you shared or to the Google Drive folder), representing what you sent to Google previously for the verification.  


Diamond Product Expert Kurt2day recommended this
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All Replies (3)
Hello.  Thank you for reaching out to the Help Community.  

I suggest that you try checking the status of your verification using this tool:  https://support.google.com/business/workflow/12825603

Look for a 'contact our support team' link  ... then follow the selection for the verification issue.  On that form will be an option to tell Google about the delay or issue you are facing:  https://d.pr/i/zbrAy8


----------------------

Please note that I am a volunteer in this Community, not a Google employee.
Heya!  It looks like the street view for your Google Business Profile has updated:  https://d.pr/i/vJOeb0

Do you see any other troubleshooting items on your end?
Feb 5, 2025
Thank you!!
Jan 10, 2025
hello how are i already did my web site and i wanted to do my google besnis but i had problem with verefication i have  my ofice in ,y apparte,ent in the 3 floor so its not a shop yhank you for helping
Jan 22, 2025
Hi, I have the same issue. I've been trying to verify my business account for a couple of months now. The video did not work as I work from my home address and have no store front. There are no other options for verification displayed on my profile. 
Hello!  Please create a separate post so that a Product Expert can assist.  We can only escalate one issue per post.
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